Ricoh MP C6502SP Field Service Manual page 1128

5. Troubleshooting
SC No.
SC521-01
SC521-02
SC521-03
SC No.
SC522-01
SC522-03
SC522-04
1126
Level Error Name/Error Condition/Major Cause/Solution
C Duplex Inverter Motor: Lock
C Duplex Transport Motor: Lock
C Duplex Exit Motor: Lock
The motor error notification register is always monitored at 500 ms
intervals. When a register indicates an error five times consecutively, the
motor is assumed to be malfunctioning.
• Motor defective/connecter disconnected
• Harness broken/IOB defective
• Encoder defective
• Unit torque increased.
• Replace the motor or connector.
• Replace the harness or IOB.
• Replace the unit.
Level Error Name/Error Condition/Major Cause/Solution
C 1st Paper Feed Motor: Lock
C 2nd Paper Feed Motor: Lock
C 3rd Paper Feed Motor: Lock
The motor error notification register is always monitored at 500 ms
intervals. When a register indicates an error five times consecutively, the
motor is assumed to be malfunctioning.
• Motor defective/connecter disconnected
• Harness broken/IOB defective
• Encoder defective
• Unit torque increased.
• Replace the motor or connector.
• Replace the harness or IOB.
• Replace the unit.