Ricoh MP C6502SP Field Service Manual page 1195

SC No. Level
SC670-00 D
Error Name/Error Condition/Major Cause/Solution
Engine start up error
• Case 1
• /ENGRDY signal was not asserted when the machine was
turned on or returned from energy saver mode.
• /IPURDY signal was not asserted when the machine was
turned on or returned from energy saver mode.
• EC response was not received within specified time from power
on.
• PC response was not received within specified time from power
on.
• SC response was not received within specified time from power
on.
• Writing to Rapi driver failed (the other party not found through
PCI).
• Case 2
• Unexpected down status was detected after /ENGRDY
assertion.
• Case 1
• Engine board does not start up.
• Case 2
• Engine board reset unexpectedly.
Check the connection between the engine board and the controller
board.
• If it is always reproduced, replace the engine board. If the problem
persists, consider replacing the controller board or other boards
between them.
• If reproducibility is low, multiple causes are to be considered, such
as software, engine board, controller board, and PSU.
Service Call 620-689
1193