Ricoh MP C6502SP Field Service Manual page 1181

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Error Name/Error Condition/Major Cause/Solution

Errors defined in I2C communication

• When abnormality occurs at cable connection

• When error notification was received during communication with the

tag and operation is not resumed after 3 retries.

There was an error during (wired) communication with the ID chip on the

toner bottle.

SC681-01 to 04: Device ID data corrupted.

SC681-06 to 09: Contact fault (e.g. Bus disconnection)

SC681-11 to 14: No ID chip

SC681-16 to 19/21 to 24/26 to 39: Noise

SC681-31 to 34/36 to 39: Software problem

• Toner supply set error

• ID chip defective

• Harness broken

• BCU damaged

• IOB damaged

• TSB damaged

• TCB damaged

• Unintended noise

• Cycle the machine off/on.

• Set the toner supply again.

• Replace the ID chip.

• Fix the harness.

• Replace the BCU board.

• Replace the IOB.

• Replace the TSB.

• Replace the TCB.

Error Name/Error Condition/Major Cause/Solution

PCU: ID Chip Communication Error

PCU: ID Chip Communication Error(K_Invalid Device ID)

Service Call 620-689

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