Ricoh MP C6502SP Field Service Manual page 1318

5. Troubleshooting
SC No.
SC912-00
SC No.
SC913-00
SC No.
SC914-00
SC No.
SC915-01
SC915-02
SC915-03
SC915-04
SC915-05
1316
Level Error Name/Error Condition/Major Cause/Solution
External Controller Error 3
Notification from external application (external controller)
B
Subject to external application (external controller) specification
Turn the main power off/on.
Level Error Name/Error Condition/Major Cause/Solution
External Controller Error 4
Notification from external application (external controller)
B
Subject to external application (external controller) specification
Turn the main power off/on.
Level Error Name/Error Condition/Major Cause/Solution
External Controller Error 5
Notification from external application (external controller)
B
Subject to external application (external controller) specification
Turn the main power off/on.
Level Error Name/Error Condition/Major Cause/Solution
A External Controller Error 6 (Egret board error)
A External Controller Error 6 (HDD serial communication error)
A External Controller Error 6 (CPU temperature rise)
External Controller Error 6 (Unable to communicate with GW controller
A
because invalid command was received)
External Controller Error 6(Unable to communicate with GW controller
A
because of an error)