Ricoh MP C6502SP Field Service Manual page 1114

5. Troubleshooting
SC No.
SC501-14
1112
Level Error Name/Error Condition/Major Cause/Solution
Tandem Transport Fence Error
Transport motor return error detected.
Transport motor home position error detected.
If detected for the first or second time: User is instructed to set paper
again.
If detected for the third time: User is instructed to set paper again and SC
is recorded but not displayed.
The count of detections is reset when successful operation is detected and
at power off/on.
• Transport motor disconnected/defective
• Return sensor disconnected/defective/smudged
• Home position sensor disconnected/defective/smudged
C
• Paper overloaded
• Foreign object (such as a piece of paper) is stuck between the paper
tray and the transport motor.
• Paper set incorrectly.
• Replace the transport motor/reconnect the connector/replace the
harness/replace the PFB/Replace the left tray/replace the driven
unit.
• Check the harness of the return sensor/reconnect the sensor
connector/clean the sensor/replace the sensor.
• Check the harness of the home position sensor/reconnect the sensor
connector/clean the sensor/replace the sensor.
• Load paper again.