Ricoh MP C6502SP Field Service Manual page 1312

5. Troubleshooting
SC No.
SC876-05
SC No.
SC876-99
SC No.
SC877-00
1310
Level Error Name/Error Condition/Major Cause/Solution
Log Data Error 5
An error was detected in the handling of the log data at power on or
during machine operation.
• Only the NV-RAM has been replaced with one previously used in
another machine.
D
• Only the HDD has been replaced with one previously used in
another machine.
• Attach the original NV-RAM.
• Attach the original HDD.
• With the configuration that caused the SC, initialize the HDD
(SP5-832-004).
Level Error Name/Error Condition/Major Cause/Solution
Log Data Error 99
An error was detected in the handling of the log data at power on or
during machine operation.
D
Other causes
-
Level Error Name/Error Condition/Major Cause/Solution
Data Overwrite Security card error
The "Auto Erase Memory" function of the Data Overwrite Security is set to
on but it cannot be done.
• Data Overwrite Security option SD card is broken.
B
• Data Overwrite Security option SD card has been removed.
• If the SD card is broken, prepare a new Data Overwrite Security
option SD card and replace the NVRAM.
• If the SD card has been removed, turn the main power off and
reinstall a working Data Overwrite Security option SD card.