Ricoh MP C6502SP Field Service Manual page 1494

5. Troubleshooting
Cause
Because the machine is still new, grease is not completely spread across the roller shift motor
(duplex exit motor), causing the motor to lose steps.
Action
If SC515-02 is observed before the machine reaches 10K since installation, do the following
procedure to age the duplex transport roller/duplex exit roller.
1. Pull out the drawer unit and open the duplex unit lower guide plate.
2. Slide the drive rollers of duplex transport roller [C] and duplex exit roller [D] with your fingers
toward the front side of the machine as far as they go.
• Make sure to grip the edge of the rollers, not the surface.
3. Slide the drive rollers of duplex transport roller [A] and duplex exit roller [B] with your fingers
toward the front side of the machine as far as they go.
• Make sure to grip the edge of the rollers, not the surface.
[A]: Duplex transport roller 4 (drive)
[B]: Duplex exit roller (drive)
[C]: Duplex transport roller 4 (idle)
[D]: Duplex exit roller (idle)
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