Ricoh MP C6502SP Field Service Manual page 1111

SC No. Level
SC501-11 B
Error Name/Error Condition/Major Cause/Solution
1st Tray Lift Error (Tandem tray/tandem LCT)
1st tray lift motor lift error was detected.
If detected for the first or second time: User is instructed to set paper
again.
If detected for the third time: SC displayed (only the corresponding tray)
The count of detections is reset when successful operation is detected and
at power off/on.
• 1st tray lift motor disconnected/harness broken/defective
• 1st tray lift sensor disconnected/defective/smudged
• Paper end sensor disconnected/defective/smudged
• Paper overloaded
• Foreign object (such as a piece of paper) is stuck between the paper
tray and the tray lift motor.
• Paper set incorrectly.
• Load paper again.
• Check the harness of the tray lift sensor,/reconnect the sensor
connector/clean the sensor/replace the sensor/replace the 1st
tray.
• Check the harness of the paper end sensor/reconnect the sensor
connector/clean the sensor/replace the sensor.
• Replace the 1st tray lift motor/reconnect the connector/replace the
harness/replace the PFB/Replace the right tray (of the tandem
tray)/replace the driven unit.
Service Call 501-595
1109