Ricoh MP C6502SP Field Service Manual page 1198

5. Troubleshooting
SC No.
SC672-99
SC No.
SC673-10
SC681
RTB 164
1196
Level Error Name/Error Condition/Major Cause/Solution
Controller start up error
The operation panel software ended abnormally.
• Controller stalled
• Board installed incorrectly
• Controller board defective
D
• Operation panel connector loose, broken, or defective
• Controller late
• Turn the main power off/on.
• Check the connection of the controller board.
• Replace the controller board.
• Check the control panel harness.
Level Error Name/Error Condition/Major Cause/Solution
Connection error of Smart Operation Panel
The main machine does not respond to the smart operation panel.
D
The SP setting for the smart operation panel is mismatch.
• Set the SP5748-201 (OpePanel Setting) to [1: ON].