Ricoh MP C6502SP Field Service Manual page 1220

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5. Troubleshooting
SC No.
SC720-78
SC No.
SC720-80
1218
Level
Error Name/Error Condition/Major Cause/Solution
Trailing Edge Pressure Plate Motor Error (D703/D704)
• Motor driver detected an error (DC motor control error). (The first
time: jam display, the second time: SC)
• When moving to the home position, home position was not detected
within specified time (t0 sec). (The first time: jam display, the second
time: SC)
• When moving from the home position, home position was still
detected after specified time (t1 sec). (The first time: jam display, the
second time: SC)
B
• Motor defective
• Connecter disconnected
• Overload
• Home position sensor defective
• Check the connections of the motor and home position sensor.
• Replace the motor/home position sensor.
• Replace the PCB.
Level
Error Name/Error Condition/Major Cause/Solution
Protection device break error 2 (D703/D704)
Protection device break error (fuse tripped)
• Short-circuit
• Overload
• Motor/solenoid defective
B
D703/D704:
• Check the harness/replace the PCB.
Inserter:
• Check the harness.
• Replace the PCB.
• Replace the motor.

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