Ricoh MP C6502SP Field Service Manual page 1386

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5. Troubleshooting
White spots in low-temperature, low-
humidity environment
White spots in Winter Environment
(D137/D138)
White spots
White spots with toner cores
White, fish-shape stains
Small granular toner fixation
Troubleshooting for Color spots (189mm/40mm pitch)
Symptom
Colored spots appear at 40mm or 189mm intervals in solid image areas (black or white) or
throughout the entire image on the single-color Independent Pattern (1-dot), when printing onto A3
or SRA3 sheets.
Cause
• Scratches or foreign particles on the OPC surface
• Scratches or foreign particles on the charge rollers
Solution
Do the following:
1. Load A3 or SRA3 paper in the tray.
2. In SP2-1090-003, set the test pattern to solid white, solid black, and single color
Independent Pattern 1-dot.
3. Print out the pattern and check the interval of the spots.
If the symptom occurs at 189mm intervals:
• If there are any scratches on the OPC, replace the OPC.
• If there are no scratches, wipe the OPC surface with a damp cloth and then with a dry
cloth.
1384
Item
White spots may appear in low-temperature, low-humidity
(10 °C/15 %) environments.
White spots appear in an area ranging 40mm from the
leading edge.
White spots or black spots may appear when printing
halftone images in low-temperature, low-humidity
environments immediately after replacing the developer.
White spots with toner cores may appear inside solid
images.
White points or short lines may appear in the feed direction
in 189 mm pitch.
0.5-1mm or trailing toner fixation may appear in halftone
images.
Description

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