Ricoh MP C6502SP Field Service Manual page 1167

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Error Name/Error Condition/Major Cause/Solution

Finisher/mail box communication error

Detected an error when connecting the communication line.

Received a communication error notification from the URAT.

• Finisher control board defective.

• BCU or IOB defective

• Connection fault between finisher and main machine.

• Reconnect the Finisher/mail box interface cable.

• Replace the BCU or replace the finisher/mail box

• Turn the main power off/on.

Error Name/Error Condition/Major Cause/Solution

Paper bank communication error.

Communication error between main machine and paper bank/LCT.

• Paper bank control board defective.

• BCU or IOB defective

• Paper bank-main machine connection fault.

• Reconnect the paper bank connection cable. / Replace the BCU./

Replace the paper bank.

• Turn the main power off/on.

Service Call 620-689

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