Ricoh MP C6502SP Field Service Manual page 1116

5. Troubleshooting
SC502
SC No.
D135 RTB 52
SC502-02
1114
Level Error Name/Error Condition/Major Cause/Solution
2nd Tray Lowering Error
Tray lift motor lower error was detected.
If detected for the first to fourth time: User is instructed to set paper again.
If detected for the fifth time: SC displayed (only the corresponding tray)
The count of detections is reset when successful operation is detected and
at power off/on
• 2nd tray lift motor disconnected/harness broken/defective
• 2nd tray lift sensor disconnected/defective/smudged
B • Paper overloaded
• Foreign object (such as a piece of paper) is stuck between the paper
tray and the tray lift motor.
• Paper set incorrectly.
• Load paper again.
• Check the harness of the tray lift sensor,/reconnect the sensor
connector/clean the sensor/replace the 2nd tray.
• Replace the 2nd tray lift motor/reconnect the connector/replace
the harness/replace the PFB/Replace the 2nd tray/replace the
driven unit.