3.
Remove any jammed media from in the printer's cassette
opening by gently pulling it out (fig. 11.6).
Fig. 11.6 Remove Any Jam from the Cassette Opening
4.
Slide the cassette back into the printer until it seats firmly into
place.
Clearing a Back Cover Area Jam
1.
Open the printer's back cover (fig. 11.7).
Media Jam
Back Cover
Fig. 11.7 Open the Back Cover
2.
Remove any jammed media from the back cover area by
gently pulling it out toward you (fig. 11.7).
11-36
Troubleshootingbb
MEDIA JAM INNER
MEDIA JAM DRUM
Status Messages
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