Xante AW 1200 User Manual

110/220 volt edition
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Summary of Contents for Xante AW 1200

  • Page 2: Table Of Contents

    Multipurpose Cassette ... 1-15 Connecting the Power Cord ... 1-18 Printing a Startup Page ... 1-19 Printer Port Overview ... 1-20 Selecting the Printer Interface ... 1-20 Connecting to the Parallel Port ... 1-20 Required Equipment ... 1-20 Connecting ... 1-21 Connecting to the Ethernet Port ...
  • Page 3 Install PS3Fonts ... 2-11 Adobe Products ... 2-13 View Manuals ... 2-13 Register Online ... 2-14 Adobe PostScript Printer Driver and the Printer PPD ... 2-15 AdobePS Driver ... 2-15 XANTÉ AW1200 PPD ... 2-16 Application PPDs and PDFs Files ... 2-16 App Drivers Folder ...
  • Page 4 Deleting Previous Driver Versions ... 3-18 To delete a previous driver version ... 3-19 Adobe Drivers ... 3-19 Installing AdobePS Printer Driver and Printer PPD ... 3-19 Configuring the PPD ... 3-24 Configuring the Printer ... 3-26 Adobe Acrobat Reader... 3-27 PDFs Folder ...
  • Page 5 3-2 PC: Installing Utilities and Drivers...
  • Page 6: Chapter 3 — Pc: Installing Utilities And Drivers

    Windows 95/98/Me/NT/2000/XP. To load the Adobe PostScript printer drivers manually, see the CD-ROM’s Readme.pdf file and “Installing Adobe PostScript Printer Drivers” later in this chapter. To load QuarkXPress PDFs manually, see “PDFs Folder” later in this chapter. To Install Utilities and Drivers-Windows 95/98/Me Insert the XANTÉ...
  • Page 7 Read Install Setup and click Next (fig. 3.2). The Setup Information window appears (fig. 3.3). Fig. 3.3 Setup Information Window Read the Information window; then, click Next (fig. 3.3). The Component Selection window appears (fig. 3.4). Select any listed application(s) installed on your system; then, click Next. The Destination Location window appears (fig.
  • Page 8 Fig. 3.7 Installation Complete Window Click Finish. The Language Preference window appears (fig. 3.8). Select the appropriate language; then, click Next. The Adobe PostScript Printer program launches and the Adobe Welcome window appears (fig. 3.9). Fig. 3.9 Adobe Welcome Window After clicking Next, Windows launches the Adobe®...
  • Page 9: Network/Local Installation

    Network/Local Installation If you selected the Network Printer option for your printer connection type (fig. 3.11), the Network Path window appears (fig. 3.12). If you selected the Local Printer option, select the appropriate port (fig. 3.13) and skip to step 2.
  • Page 10 If you do not know what to enter as the network path, click Browse and locate your printer. Enter the printer name, set the default option, and select Yes to print the test page; then, click Next. The Setup Information window appears (fig. 3.16).
  • Page 11 If you selected No, the Setup Complete window appears (fig. 3.19), and you skip to step 7. Fig. 3.18 Properties Device Options Window Configure the printer by selecting each tab and setting the appropriate options for your system setup; then, click OK. The Setup Complete window appears (fig. 3.19).
  • Page 12: Installing Utilities And Drivers — Windows Nt/2000/Xp

    Select your registration preference; then, click OK. Then, go to the appropriate following step. If you selected Now, XANTÉ’s website is accessed automatically and the Registration Form window appears (fig. 3.22). Fill out and submit the form. If you select Later, you return to the Windows desktop. If you select Open Form for Printing, the registration form opens;...
  • Page 13 Click either Network Install for a networked printer or Parallel Connection for a local printer. The Install Setup window appears (fig. 3.24). Read Install Setup window and click Next. The Setup Information window appears (fig. 3.25). Fig. 3.25 Setup Information Window Read the Information window;...
  • Page 14 Fig. 3.29 Installation Complete Window Click Finish. The Printer Name Window appears (fig. 3.30). Type your printer’s name in the white box; then click OK. The Set Default window appears (fig. 3.31). Fig. 3.31 Set Default Window If you selected Parallel Connection, skip to step 13. If you selected Network Installation, continue to step 10.
  • Page 15 Select Yes or No to configure your printer. If you select Yes, the Options Device Window appears (fig. 3.34). Configure the printer by selecting each tab and setting the appropriate options for your system setup; then, click OK. If you select No, the Main Screen reappears (fig.
  • Page 16: Pc Software Utilities Installation

    If you select Later, you return to the Windows desktop. If you select Open Form for Printing, the registration form opens; print and fill it out; mail or fax the completed form to XANTÉ. PC Software Utilities Installation This section contains installation instructions for Adobe Type Manager (ATM), XANTÉ...
  • Page 17 Highlight the desired country; then, click Next. The License Agreement window appears (fig. 3.41). Read the license agreement; then, click Yes. The User Information window appears (fig. 3.42). Fig. 3.42 User Information Window Type your name and/or your company’s name in the spaces provided; then, click Next.
  • Page 18: Xanté Postscript File Downloader

    Fig. 3.46 Start Copying Files Window Review the Start Copying Files window carefully. If there are any changes you wish to make, simply click Back. If you are satisfied, click Next. Once files are copied, the Setup Complete window appears (fig. 3.47). This window indicates the setup is complete, check center box if you wish to see the ATM ReadMe file;...
  • Page 19: Xanté Win95/98/Me Lpr Tool

    Select the folder where Setup will install the files; then, click Next. The Select Program Folder window appears (fig. 3.50). Fig. 3.50 Program Folder Window Select which folder(s) you want the program icons added to; then, click Next. The Setup Complete window appears (fig. 3.51); then, click Finish. XANTÉ...
  • Page 20 Fig. 3.54 LPR Setup Window Read the Setup window; then, click Next. The XantéLPR License Agreement window appears (fig. 3.55). Read it carefully and click Yes. The Destination Location window appears (fig. 3.56). Fig. 3.56 Destination Location Window Select which folder(s) in which Setup will install the files (fig. 3.56); then, click Next.
  • Page 21: Installing Adobe Postscript Printer Drivers

    Installing Adobe PostScript Printer Drivers If you did a custom install during setup and did not install the printer drivers and support files, you must install the Adobe PostScript driver and your printer’s PPD before using your printer.
  • Page 22: To Delete A Previous Driver Version

    For Windows 95, 98, and Me, the AdobePS 4.4 driver supports Adobe PostScript 3 and earlier. Installing AdobePS Printer Driver and Printer PPD Before beginning the AdobePS driver installation, check for ReadMe file updates. To do this, use Windows Explorer to go to the XANTÉ Utilities CD-ROM’s Drivers: AdobePS44 folder and open the appropriate language folder.
  • Page 23 Go to step 2 to continue installation. Read the Welcome window and click Next. Read the license agreement and click Accept. Select the type of printer connection in the Printer Connection Type window. Then, click Next (fig. 3.61). Fig. 3.61 Printer Connection Type...
  • Page 24 Select the port to use with a local printer (fig. 3.62) or type in the network path or queue name (fig. 3.63) for a networked printer. Then, click Next. Fig. 3.62 Local Port Selection Window Select your printer model (fig. 3.64). Then, click Next.
  • Page 25 Install (fig. 3.66). Fig. 3.66 Setup Information Select Yes or No to configure the printer now (fig. 3.67); then, click Next and take the appropriate following step. Select Yes to configure the printer now if you purchased options (such as the paper feeder and cassette, or memory).
  • Page 26 Fig. 3.68 Printer Properties Window - Device Options Tab Make the following changes for options installed on your printer by first highlighting the option in the Installable Options section; then, select the setting under Change Setting. Select Installed for the Optional Tray (optional paper feeder) if that upgrade was added to your printer.
  • Page 27: Configuring The Ppd

    If you selected Yes to configure your printer in “Installing AdobePS Printer Driver and Printer PPD,” some of the following PPD options are set already. In this case, simply verify those settings and make new ones required in this procedure.
  • Page 28 Select the amount of RAM installed on your printer using the VMOption. Click the Details tab and under Timeout, make sure the settings are as follows for a local printer. These options are not available for a networked printer. • Not selected: 300 • Transmission retry: 900...
  • Page 29: Configuring The Printer

    Click OK. The Printer Properties window closes. Select File: Close. The Printers window closes. Configuring the Printer If necessary, configure the printer’s communication interface using XANTÉ Utilities. For details, see chapter 5. See chapter 4 about configuring the Ethernet options, and see chapter 5 about configuring communication for that utility.
  • Page 30: Adobe Acrobat Reader

    Adobe Acrobat Reader XANTÉ Utilities CD-ROM Documentation is in Adobe Acrobat Portable Documentation Format (PDF). Use Adobe Acrobat Reader (included on the Utilities CD-ROM) to read this documentation. To install Adobe Acrobat Reader Insert the XANTÉ Utilities CD-ROM into your PC. XANTÉ Utilities Installer should launch automatically.
  • Page 31: Pdfs Folder

    This folder contains the PDF (Printer Description File) for the your printer. QuarkXPress versions prior to 3.3.2 require these files in addition to the PPD. Use these PDFs to ensure the highest quality output from your printer and QuarkXPress. The XANTÉ Utilities Installer loads the QuarkXPress PDF. To load these PDFs manually Load and configure the Adobe PostScript printer driver and your printer’s PPD...
  • Page 32 Prnipsub.ps allows you to print the IP address, subnet mask, and default gateway. Setip.ps allows you to set your printer’s IP address. Open the file in a text editor and change the IP address in the parentheses to your printer’s IP address. Save the file, and download it to your printer.
  • Page 33 3-30 PC: Installing Utilities and Drivers...
  • Page 34 2-2 – Macintosh: Installing Utilities and Drivers...
  • Page 35: Chapter 2 - Macintosh: Installing Utilities And Drivers

    It also opens the Adobe PostScript Driver installation program. View Manuals — allows you to view and print the printer manual. Register Online — allows you to open XANTÉ’s printer registration page if you are online where you can register your printer.
  • Page 36: Install Printer

    Install Printer Use Install Printer to install XANTÉ Utilities, your printer’s PPD, and your printer’s QuarkXPress PDF (if QuarkXPress is on your system). Insert the XANTÉ Utilities CD-ROM into your Macintosh. The Main Installation window should open automatically (fig. 2.1). If not, double-click the CD-ROM icon;...
  • Page 37 On most systems the AdobePS program automatically launches unless this version is installed already. If not, open it manually by double-clicking AdobePS Installer in the Printer Drivers: AdobePS 8.7.3: USEng (or appropriate language) folder. Fig. 2.6 Installation Was Successful Window...
  • Page 38 Click Continue in the AdobePS introduction window (fig. 2.7). The License window appears (fig. 2.8). Fig. 2.7 AdobePS Introduction Window Read the license agreement (fig. 2.8); then, click Accept. The AdobePS Install window appears (fig. 2.9). Fig. 2.9 AdobePS Install Window Change the driver’s destination disk (if necessary) in the Install Location box (fig.
  • Page 39: Install Adobe Acrobat Reader

    If you do not have Adobe Acrobat Reader on your system, it is recommended that you install it now using the procedure in the next section. To view or print your printer’s manual, to check Adobe’s web site for product updates, or to register your printer online if you have not done so already, continue to the appropriate section: “View Manuals,”...
  • Page 40 To install Acrobat Reader Insert the XANTÉ Utilities CD-ROM into your Macintosh. The Main Installation window should open automatically (fig. 2.11). If not, double-click the CD-ROM icon; then, double-click the Setup icon. Click Acrobat Reader (fig. 2.11). The Acrobat Reader window appears (fig. 2.13). Fig.
  • Page 41: Install Atm (Adobe Type Manager)

    Wait until Acrobat Reader finishes installing. An Installation Was Successful window appears (fig. 2.17). Fig. 2.17 Installation Was Successful Window Click Quit (fig. 2.17). When the Main Installation window reappears, close it (Fig. 2.11). Go to the Application (Mac OS 9): Acrobat Reader 5.0 folder. Then, open and read the ReadMe.html file.
  • Page 42 Select the country (fig. 2.19); then click OK. The Adobe License Agreement window appears (fig. 2.20). Fig. 2.20 License Agreement Window Read the license agreement (fig. 2.20); then, click Accept. The Adobe Type Manager window appears (fig. 2.19). Click Continue (fig. 2.21). The Read Me window appears (fig. 2.22). Fig.
  • Page 43: Install Ps3Fonts

    Continue if you wish to perform additional installations (fig. 2.25). Install PS3Fonts Install PS3Fonts installs the screen fonts for the Adobe PostScript 3 Fonts on your printer. Insert the XANTÉ Utilities CD-ROM into your Macintosh. The Main Installation window should open automatically (fig. 2.26). If not, double-click the CD-ROM icon;...
  • Page 44 Click Continue (fig. 2.27). The Font Installer License window appears (fig. 2.28). Fig. 2.28 Font Installer License Window Read the license window (fig. 2.28); then, click Accept. The PS3Fonts Installer window appears (fig. 2.29). Select Easy Install from the top, left, drop-down menu (fig. 2.29). Easy install installs Type 1 and TrueType fonts for Adobe PostScript 3.
  • Page 45: Adobe Products

    XANTÉ Main Installation window reappears, close it (fig. 2.34). View Manuals The View Manuals link opens a copy of your printer’s manual. Acrobat Reader will need to be installed to view this manual. Macintosh: Installing Utilities and Drivers – 2-13...
  • Page 46: Register Online

    Fig. 2.35 Main Installation Window Click View Manuals (fig. 2.35). Acrobat Reader opens and in turn opens a copy of your printer’s manual; you can read or print it. Close the manual file when you are finished; then, close Acrobat Reader.
  • Page 47: Adobe Postscript Printer Driver And The Printer Ppd

    Adobe PostScript Printer Driver and the Printer PPD The XANTÉ Utilities CD-ROM contains the latest AdobePS Printer driver and your printer’s PPD. These files were loaded onto your system during the Install Printer process. This section covers installing these files manually if you should need to reinstall them.
  • Page 48: Xanté Aw1200 Ppd

    • Support for PostScript printers with a Universal Serial bus XANTÉ AW1200 PPD Your printer’s PPD is the XANTE AW1200 file in the XanteInstallers: Printer Descriptions folder. This file provides software applications access to printer specific features. To load the printer PPD manually Insert the XANTÉ...
  • Page 49: App Drivers Folder

    PPD and PDF files are loaded onto your system during the Install Printer process. App Drivers Folder Some Adobe PageMaker and FreeHand versions, QuarkXPress, and ScenicSoft Preps applications require specialized files in addition to the standard PPD supplied for your printer. These files are in the XanteInstallers: App Drivers folder on the XANTÉ’s CD-ROM.
  • Page 50: Scenicsoft Preps Folder

    QuarkXPress 4.X uses your printer’s PPD file (it does not need a PDF). To load a PPD file manually, copy your printer’s PPD from the CD-ROM’s Printer Descriptions folder to the System Folder: Extensions: Printer Descriptions folder on your Macintosh.
  • Page 51: Ps Files Folder

    PS Files Folder The PS Files folder contains Adobe PostScript files and Description.txt which describes these files. Download the PostScript files to your printer using the Adobe Downloader. Description.txt contains an overview of the files in the PS Files folder. This file can be printed using Adobe Acrobat 3.0 or later.
  • Page 52 PRNIPSUB.PS prints IP parameters including the IP address, subnet mask, and default gateway. SETIP.PS allows you to set your printer’s IP address. Open the file in a text editor, such as SimpleText, and change the IP address in the parentheses to your printer’s IP address.
  • Page 53: Adobe Downloader

    PCs operating in an EtherTalk network, see the documentation that came with your PC EtherTalk interface. The following steps are required to set up your XANTÉ printer on an EtherTalk network. Chapter 1 covers step 1; this section covers step 2.
  • Page 54: Change The Ethertalk Zone Name

    On an EtherTalk network with more than one zone, the network router assigns your printer a default zone. Check with your System Administrator to determine the correct zone for your printer. Then, if necessary, change the printer’s zone name using the SETZONE.PS file and Adobe Downloader or the Set EtherTalk Zone option available through your browser.
  • Page 55 1-2 – Introduction and Installation...
  • Page 56: Chapter 1 - Introduction And Installation

    This sturdy, 64 MB, 12 ppm (page-per-minute), 1200 x 1200 dpi resolution printer offers Adobe PostScript 3 printing on up to tabloid size media, making it perfect for diverse general office, postcard, and spreadsheet printing.
  • Page 57 Configure the Printer Setup on the Network ... 4-8 Configuring a Remote Printer Running in LPR Mode... 4-8 Creating NDPS Printers at the Server Console ... 4-9 Using the Remote Printer LPR/TCPIP Option from the Server Console..4-10 Contents TCP/IP Configuration – 4-1...
  • Page 58 I/O Configuration (EtherTalk and Network) ... 5-7 Informational Pages (Start Page and Low Toner Page) ... 5-9 Media Types ... 5-10 PostScript Margins (Printer Margin Adjustment) ... 5-11 Reset Factory Defaults ... 5-12 Printer Information ... 5-13 Diagnostic Information ... 5-13 General Information ...
  • Page 59 Installing the Optional Cassette ... 6-14 Controller Board Upgrades... 6-14 Accessing the Controller Board ... 6-15 Installing the Optional IDE Hard Disk ... 6-15 Installing Optional Memory ... 6-22 Reassembling the Printer ... 6-24 Contents Printing on Various Media and Options – 6-1...
  • Page 60 CHAPTER 7 – Maintenance, Specifications, and Warranty ... 7-3 Maintenance ... 7-3 Handling the Printer ... 7-3 Moving the Printer ... 7-3 Storing the Printer... 7-4 Cleaning the Printer ... 7-4 Interior Cleaning... 7-4 Exterior Cleaning ... 7-6 Technical Specifications ... 7-7 Printer Memory Requirements ...
  • Page 61 Clearing a Cassette Area Jam ... 8-14 Clearing a Fuser Area Jam ... 8-15 Checklist for Frequent Jams ... 8-17 Media Feeding Issues ... 8-17 Repacking the Printer ... 8-18 Before You Begin ... 8-18 Repacking ... 8-18 Removing Cables and Media ... 8-19 Removing Toner Cartridges...
  • Page 62 8-2 – Troubleshooting...
  • Page 63: Status Light Conditions

    CHAPTER 8 – Troubleshooting Status Light Conditions Two status lights (fig. 8.1), or LEDs (Light Emitting Diodes), indicate printer status conditions according to their on, off, or blinking patterns. For pattern details, see “Status Lights” in chapter 1. LED 1 (Red) Fig.
  • Page 64 See “Standard Cassette” and “Multipurpose Cassette” in chapter 1. Either the top or front printer cover is open or no toner cartridge is installed. Make sure a cartridge is installed and the front and top covers are closed securely.
  • Page 65: Power And Setup Issues

    My printer has no power. • Make sure the power cord is plugged into the printer and the power source (see “Connecting the Power Cord” in chapter 1). • Make sure the printer is turned on.
  • Page 66: Print Quality Issues

    • Make sure the previous job has been cleared from the printer by sending an end-of-job marker in a PC environment. Use XANTÉ Command Center’s D.PS file (see “PS_Files Folder” in chapter 3). • Set the data format to ASCII in your application.
  • Page 67: Cold Weather Printing Precautions

    • Store your printer and media in an area with a temperature of 50˚ to 86˚ F (10˚ to 30˚ C) with a relative humidity of 30% to 66% without rapid changes or condensation.
  • Page 68 The printed image is faded. 8-8 – Troubleshooting • The printer may have fed two or more sheets of media at a time. Reduce the size of the media stack. • The toner cartridge may need replacing (see “Removing and Installing the Toner Cartridge”...
  • Page 69 (see “Removing and Installing the Toner Cartridge” in chapter 1). Recurring stains appear on output. • The paper path may be dirty. Clean the printer (see “Cleaning the Printer” in chapter 7). • The toner cartridge may be damaged or need replacing. Replace the cartridge (see “Removing and Installing the Toner...
  • Page 70 Replace the media, making sure it meets the requirements in chapter 6 (see “Standard Cassette” or “Multipurpose Cassette” in chapter 1). Media may not meet printer requirements in chapter 6. If necessary, replace the media (see “Standard Cassette” or “Multipurpose Cassette” in chapter 1).
  • Page 71 (see “Removing and Installing the Toner Cartridge” in chapter 1). Media wrinkles. • Media may not meet printer requirements in chapter 6. If necessary, replace the media (see “Standard Cassette” or “Multipurpose Cassette” in chapter 1). • Media may be damp. If necessary, replace the media, making sure it meets the requirements in chapter 6 (see “Standard...
  • Page 72: Mechanical Issues

    “Multipurpose Cassette” in chapter 1). • There may be a foreign object in the printer. Turn it off and disconnect it from the power source; then open the printer, check for a foreign object, and remove any found (see chapter 1 for the printer’s setup and removing the toner cartridge and cassettes).
  • Page 73: Media Jams

    Turn off the printer and wait a few seconds. Turn on the printer and wait until LED 1 is lit solid and LED 2 is off; then, try to remove the cassette.
  • Page 74: Clearing Media Jams

    Never touch areas labelled “Hot Surface” or labelled areas around the fuser; this could cause an electrical shock or burn. If media wraps around the heat roller or you see smoke coming from the printer, immediately turn off the printer and disconnect the power source. Then, contact XANTÉ...
  • Page 75: Clearing A Fuser Area Jam

    Hold the ends of the jammed media and slowly pull it straight out (fig. 8.4). Then, slide the cassette back into the printer until it snaps into place (fig. 8.5). Fig. 8.5 Reinstall Cassette Remove the optional cassette if applicable by lifting it gently and pulling straight out (fig.
  • Page 76 Fig. 8.11 Visible Jams For positions A, B, and C: Hold the ends of the jammed media and pull it slowly up and out of the printer. For position D: Hold the ends of the jammed media and pull it slowly up and out through the output tray.
  • Page 77: Checklist For Frequent Jams

    Are the cassette side and end guides adjusted to the correct position for the loaded media? Media Feeding Issues If media fails to feed into the printer from a cassette, use the following procedure. Fig. 8.13 Close Front Cover Troubleshooting – 8-17...
  • Page 78: Repacking The Printer

    When repacking the printer for a service return, do not include the following items: • Documentation and Software • Paper Cassette Feeder(s) (if applicable) These items are to be stored according to the guidelines in your printer user’s guide or returned to their original packaging. 8-18 – Troubleshooting • Toner Cartridge •...
  • Page 79: Removing Cables And Media

    If you have a toner vacuum, use it to remove all loose toner in the printer before shipping it. Removing Cables and Media Turn off the printer and disconnect the power cord from the printer and power source. Then, disconnect all attached interface cables.
  • Page 80: Removing The Optional Feeder

    Always lift the printer from the bottom recessed grip areas on each side (not from cassette openings) and keep it level within 5 . Lift the printer straight up and free of the feeder’s pegs (fig. 8.17); then, set the printer aside on a level surface capable of handling its weight.
  • Page 81: Packing The Printer

    Packing the Printer If you no longer have your printer’s original packing materials, you can order a replacement set. Contact either XANTÉ Customer Support (800-926-8393 in US or Canada; 251-473-6502 elsewhere) or your XANTÉ vendor. You will need a roll of heavy-duty packing tape.
  • Page 82 Fig. 8.24 Reassemble Shipment Package The printer weighs approximately 27 lbs (12 kg) without toner, cassettes, and media installed. Always lift the printer from the bottom recessed grip areas on each side (not from cassette openings) and keep it level within 5 .
  • Page 83: Technical Support

    If you are doing a full return, the documentation and software fit in the output tray on top of the printer. The power cord fits inside the bottom shipping stabilizer, and the toner cartridge goes behind the printer. Cushion these items with crumpled paper to hold them in place during shipment.
  • Page 84 (bold faced) on the questionnaire (fig. 8.25). Fig. 8.25 Tech Support Web Form If you have access to the internet, you can access XANTÉ’s web page at www.xante.com. From this site, you can download printer drivers, software, PPDs, and access other technical information. 8-24 – Troubleshooting...
  • Page 85 7-2 – Maintenance, Specifications, and Warranty...
  • Page 86: Chapter 7 - Maintenance, Specifications, And Warranty

    Use the following procedure when moving the printer. The printer weighs approximately 27 lbs (12 kg) without toner, cassettes, and media installed. Always lift the printer, using the recessed grip areas on the right and left sides only. Turn off the printer and unplug the power cord from the printer and power source.
  • Page 87: Storing The Printer

    Store the printer and media properly. Store the printer and media in an area with a temperature of 50˚ to 86˚ F (10˚ to 30˚ C) and a relative humidity of 30% to 66% with no condensation. Store the printer and media in their original packaging or cover them to protect from dust.
  • Page 88 Remove any paper scraps and wipe off paper and toner dust with a clean, dry, lint-free cloth (fig. 7.4). Align the cartridge’s side ridges with the guide channels in the printer; then, gently slide the cartridge into the printer until it clicks into place (fig. 7.5). Fig. 7.2 Open Top Cover Grounding probe Fig.
  • Page 89: Exterior Cleaning

    Only use water for cleaning the printer’s exterior. Never use alcohol, ammonia-based cleaners, or other volatile cleaners on or around the printer. Never spray or pour water directly on the printer. Always dampen a clean, lint-free cloth with water and wipe the printer with that cloth.
  • Page 90: Technical Specifications

    Dimensions: Weight: Environment:* Temperature: Relative Humidity: Language: Typefaces: Interfaces: Resolution: Memory: Laser desktop printer (electrophotographic system); IDT 79RC32355 processor 12 ppm 100 VAC 10% (90 to 110 V) 50/60 Hz 3 Hz; 11A 790 W 15 W under 50 dB...
  • Page 91: Printer Memory Requirements

    Memory requirements depend on file and media size. The standard 64 MB of RAM is sufficient for average files. Complex, large, or heavy graphics files may require more than standard memory to print. You can upgrade your printer’s memory to 256 MB. Warranty and Service Options XANTÉ...
  • Page 92: Limited Warranty

    XANTÉ’s on-site service plan provides maintenance service performed at your location by a trained Imation technician. If you have a printer problem, call XANTÉ’s Technical Support Center at 1-800-926-8393. XANTÉ’s highly trained technicians will first try to resolve the problem over the phone. In many cases, this prevents the need for a site visit and limits downtime.
  • Page 93: Effect Of Consumables On Warranty

    OTHERS, ORAL OR WRITTEN, EXPRESS OR IMPLIED. Effect of Consumables on Warranty We recommend only using XANTÉ parts and consumables in your XANTÉ printer. To order, call your preferred XANTÉ dealer or your XANTÉ Consumables Sales Representative at 800-540-7091 (US and Canada).
  • Page 94 6-2 – Printing on Various Media and Options...
  • Page 95: Media Specifications

    Media Specifications To ensure that your job prints correctly, use appropriate media. Store and handle it carefully to prevent damage to the media or printer. This section covers selecting Media and describes media types and sizes for use with your printer.
  • Page 96: Media Sizes

    (10 to 30˚ C) and a stable relative humidity from 30 to 65% Media Sizes Your printer allows you to use media up to 11.69" x 17.00" (297 mm x 431 mm). This section and “Media Sources” later in this chapter cover which media source to use with specific media sizes.
  • Page 97: Imageable Area

    Physical page size differs from the imageable area. The imageable area is the physical page area on which the printer can lay down toner. The following chart lists physical page sizes for standard media your printer handles. The imageable area for Letter, A4, A3, B5, B4, Ledger, and tabloid media is 5 mm in from each side (fig.
  • Page 98: Printing On Custom Sized Media

    If you want to print a custom size, make sure the dial is set to Others; then any page size can be used. If a media size that is different from the dial setting is loaded in the printer, a document will not print until the dial is reset to the correct size.
  • Page 99: Media Handling

    The paper is delivered into the output tray. Media Sources Your printer has two built-in paper cassette feeders. The top feeder holds the 100 sheet multipurpose cassette; the second feeder holds the standard 250 sheet cassette. These two cassettes provide an input capacity of approximately 350 sheets of 17 lb bond (64 ) to 21.7 lb (81.4 g/m...
  • Page 100: Optional Paper Feeder

    Optional Paper Feeder You can add an optional paper cassette feeder to your printer to increase input for standard paper to approximately 600 sheets. See “Installing the Optional Paper Feeder”...
  • Page 101: Tray Chaining

    Use the following guidelines for tray chaining. • Both selected media sources must contain the same size media. If the printer detects a different size media when it switches to the new tray, the printer stops printing. • All trays must be inserted properly. When tray chaining is enabled, an incorrectly positioned tray will prevent the printer from printing.
  • Page 102: Printing Envelopes

    Printing Double-Sided Copy You can print double-sided copy manually by feeding paper through the printer twice. Print the first side of the paper. Remove the paper from the output tray, straighten any curling edges, and allow it to cool thoroughly.
  • Page 103: Printing Labels

    • Avoid handling transparencies excessively to prevent fingerprints and scratches. • Keep the paper path clean (see “Cleaning the Printer” in chapter 7); dust or dirt can scratch transparencies and reduce print quality. • Load fewer transparencies if jams occur. The weight of a large stack could cause the sheets to stick together.
  • Page 104: Postcard Precautions

    Repeat printing of these cards may lower the frictional force of the printer’s feed roller causing incorrect feeding. If you use these types of cards, lightly wipe the powder off both sides of the card using a dry lint-free cloth.
  • Page 105: Installing The Optional Paper Feeder

    Installing the Optional Paper Feeder An optional feeder and paper cassette can be added to your printer to increase input capacity for standard paper to approximately 600 sheets. Turn off the printer, unplug the power cord from the printer and power source, disconnect all interface cables, and remove any media output tray.
  • Page 106: Controller Board Upgrades

    Install the upgrade(s). Reassemble the printer. Static electricity can destroy the printer’s electronic components. Always use an antistatic procedure when working with the controller board. Use an anti-static wristband or touch an unpainted metal surface to eliminate static electricity before handling a circuit board.
  • Page 107: Accessing The Controller Board

    • Small magnetized Phillips head screw driver • Container to hold parts removed from printer Make sure the printer is in an Online Ready state (LED 1 is on solid and LED 2 is off). Turn off the printer, disconnect the power cord from the power supply, disconnect any interface cable, and remove any media in the output tray.
  • Page 108 • IDE hard disk • IDE ribbon cable Static electricity can destroy the printer’s electronic components. Always use an antistatic procedure when working with the controller board. Use an anti-static wristband or touch an unpainted metal surface to eliminate static electricity before handling a circuit board.
  • Page 109 Use a magnetized screwdriver to remove the metal screws. Be extremely careful not to drop any screws down into the printer’s chassis. This could cause damage to the printer which is not covered by the warranty. In this case, contact XANTÉ Technical Support for information on retrieving the screw(s).
  • Page 110 (fig. 6.20). Fig. 6.20 Lift Controller Board Corner Lift the board up and out toward the front of the printer (fig. 6.21). Then, set the board on a clean surface next to the printer.
  • Page 111 Screw the four stand-off posts into the four corner holes on the bottom of the IDE hard disk (fig. 6.22). Fig. 6.22 Attach Stand-Off Posts Align the hard disk over the white outline on the front left corner of the controller board (fig.
  • Page 112 Reinstall the controller board into the printer. Grasp the controller board by the front, right corner and the left memory bank latch and align the board over the printer at a slight angle (fig. 6.26). Fig. 6.26 Align Controller Board Lower the controller board carefully into place making sure the interfaces on the board slide into their respective printer slots (fig.
  • Page 113 Replace the 4 screws to secure the controller board to the printer (fig. 6.28). Fig. 6.28 Replace Controller Board Screws Replace the 2 metal screws to secure the parallel interface in place (fig. 6.29). Reattach the MCTRL (fig. 6.30) and LED (fig. 6.31) cables by gently lowering their cable ends straight down into their respective controller board connectors.
  • Page 114: Installing Optional Memory

    Standard RAM for your printer is 64 MB. You can upgrade printer memory to 128 MB or to 256 MB. If you order a memory upgrade with your printer it will be installed before the printer ships. When you first upgrade memory from the original 64 MB, the RAM jumper must be removed to enable the SODIMM bank for the upgrade.
  • Page 115 Fig. 6.32 Remove RAM Jumper Rotate the jumper 90 to the side, and place it back down onto only one of the socket prongs (fig. 6.33). This activates the RAM upgrade memory bank. Remove the upgrade SODIMM from its package. Open the end latches on the RAM memory bank by rotating them out and down (fig.
  • Page 116: Reassembling The Printer

    After you install a controller board upgrade, use the following procedure to reassemble the printer. Align and lower the controller cover onto the printer (fig. 6.36). Make sure the cover’s arrow points forward, the five front edge tabs fit into the corresponding printer slots, and the three screws align with corresponding printer holes.
  • Page 117 Tighten the three controller cover screws (fig. 6.36). Align the output tray’s three center front edge tabs with the corresponding printer slots; then, lower the tray down and forward (fig. 6.37; A) into place making sure its two back-edge screw holes align with the corresponding printer holes.
  • Page 118 6-26 – Printing on Various Media and Options...
  • Page 119 PostScript Files ... 5-23 Macintosh: PostScript Files ... 5-23 PC: PostScript Files ... 5-23 Screen Shape ... 5-23 Macintosh: Screen Shape ... 5-23 PC: Screen Shape ... 5-23 5-2 – XANTÉ Utilities: Macinstosh and PC...
  • Page 120: Xanté Utilities

    PPD for Macintosh and PC environments. Macintosh: Reconfiguring the PPD If you add an upgrade after initial printer setup, use the following procedure to update the PPD configuration. The optional feeder and tray upgrade is used as an example for this procedure.
  • Page 121: Pc: Reconfiguring The Ppd

    Select Chooser from the Apple menu. The Chooser Window appears (fig. 5.1). Fig. 5.1 Chooser Window Select AdobePS in the left side of the window; then, select your printer in the right side of the window and click Setup (fig. 5.1). The printer’s Installable Options window appears (fig.
  • Page 122 Fig. 5.3 Printers Window (95/98/Me) Select your printer’s icon (fig. 5.3 or 5.4). Then, select File: Properties. The Properties window appears (fig. 5.5). Click the Device Options tab (Windows 95/98/Me; fig. 5.5) or the Device Setup tab (Windows XP/2000/NT; fig. 5.6).
  • Page 123: Browser: Feature Access

    Browser: Feature Access You can access many printer features using your browser and the printer’s utilities home page. This section covers going to the home page and accessing printer features, options, and information available there. Printer Home Page To access your printer’s home page Turn on your printer and then the computer.
  • Page 124: I/O Configuration (Ethertalk And Network)

    Also, if more than one printer of the same model is on the Ethernet network, you may want to change the printer name to avoid confusion or just to personalize the printer.
  • Page 125 Your printer’s default TCP/IP address should be changed to agree with your network’s TCP/IP addresses. Check with your System Supervisor for the correct TCP/IP address. Go to the printer home page (fig. 5.7). See “Printer Home Page” earlier in this chapter for details.
  • Page 126 The Information Pages window allows you enable or disable printing of the start-up page or the low toner page. Go to the printer home page (fig. 5.7). See “Printer Home Page” earlier in this chapter for details. Select Printer Configuration: Informational Pages. The Informational Pages window appears (fig.
  • Page 127 To help ensure print quality, make sure the selected media type matches the media type loaded in the corresponding cassette. To select the media Go to the printer home page (fig. 5.7). See “Printer Home Page” earlier in this chapter for details. Select Printer Configuration: Media Types. The Configure Media Types window appears (fig.
  • Page 128: Postscript Margins (Printer Margin Adjustment)

    The PostScript Margins option allows you to adjust the printer margin. Printer margin refers to the page’s imageable area, not to the margin settings in an application. The imageable area is the portion of a page on which the printer can lay down toner.
  • Page 129: Reset Factory Defaults

    Page, Low Toner Page, DHCP (which could affect your IP address), and PostScript Margins options to the factory default settings. Go to the printer home page (fig. 5.7). See “Printer Home Page” earlier in this chapter for details. Select Printer Configuration: Reset Factory Defaults (fig. 5.8). The Reset Factory Defaults window appears (fig.
  • Page 130: Diagnostic Information

    Printer Information options allow you to access printer diagnostic, general, I/O setting, and option information. To access this information Go to the printer home page (fig. 5.7). See “Printer Home Page” earlier in this chapter for details. Select Printer Information (fig. 5.7). Printer information options appear (fig.
  • Page 131: General Information

    RAM size, engine speed, page count, and PostScript margin settings as well as whether the startup-page and low toner page printing is enabled (on) or disabled (off). Go to the printer home page (fig. 5.7). See “Printer Home Page” earlier in this chapter for details.
  • Page 132: I/O Settings

    The I/O settings option has four sub-options, AppSocket, EtherTalk, IP, LPR, and Parallel, each of which displays current printer settings for its network protocol. Go to the printer home page (fig. 5.7). See “Printer Home Page” earlier in this chapter for details.
  • Page 133: Installed Options

    The Installed Options option allows you to check the installation status of your print’s options. Go to the printer home page (fig. 5.7). See “Printer Home Page” earlier in this chapter for details. 5-16 – XANTÉ Utilities: Macinstosh and PC...
  • Page 134: Printer Maintenance

    Printer Maintenance The Printer Maintenance option allows you to access your printer’s cleaning feature. Go to the printer home page (fig. 5.7). See “Printer Home Page” earlier in this chapter for details. Select Printer Maintenance: Clean Printer. The Clean Printer window appears (fig.
  • Page 135: Utility Pages

    The Utility Pages option allows you to print the following four utility pages: Start Page — prints a page with basic printer information such as the printer’s current name, resolution, page count, amount of installed RAM, number of resident fonts, EtherTalk and LPR status, and the Ethernet and IP addresses.
  • Page 136: Download Fonts

    The XANTÉ CD-ROM includes Adobe Downloader (fig. 5.28) for the Macintosh environment in the XanteInstallers: XANTÉ Utilities folder. Use this program to load and manage font files in your printer and to send PostScript files to your printer. Fig. 5.28 Adobe Downloader Menu...
  • Page 137: Miscellaneous Procedures

    The Printer Font Directory provides access to fonts downloaded to the printer. Using this menu, you can print a list or view (on screen) all fonts downloaded to printer ROM, memory, or an optional hard disk. Delete allows you to remove fonts that have been downloaded to memory or the optional hard disk.
  • Page 138 Wait until download is complete; then, select File: Quit to close the Adobe Downloader. To review and remove downloaded fonts Open the Adobe Downloader and select Special: Printer Font Directory. The following window appears (fig. 5.30). Where would you like the directory sent?
  • Page 139: Pc: Managing Fonts

    Choose Printer or Screen (fig. 5.30) and then click OK. If you select Printer, a list of the printer’s resident fonts prints; if you select Screen, the Font Directory window appears (fig. 5.31). To print a list of resident fonts in ROM, use Adobe Downloader’s File: Download PostScript File option to download the Font.PS3 file (or download the Fontsamp.ps3...
  • Page 140: Postscript Files

    Screen Shape The Screen Shape feature allows you to select the shape of dots that make up the screen pattern for your printed image. This feature is controlled by your printer’s PPD that is loaded on your system during printer setup.
  • Page 141 5-24 – XANTÉ Utilities: Macinstosh and PC...
  • Page 142 4-2 – TCP/IP Configuration...
  • Page 143: Line Printer Configuration

    Internet’s standard for data transmission and is becoming more widely used on all types of computers and operating systems. The following steps are required to set up your printer to communicate using the Line Printer interface on the Ethernet board. Chapter 1 covers step 1; this section covers steps 2 and 3.
  • Page 144: Reserved Ip Addresses

    14 Bits Network Address 1 1 0 Class 3 Bits Network Address XANTÉ Printer Default TCP/IP Address: 192.9.200.201 1 1 0 0 0 0 0 0 0 0 0 0 Class 3 Bits Fig. 4.1 Network Addresses The class A address is used for large networks with more than 65,536 (2 workstations.
  • Page 145: Network Masks

    In the absence of subnetting, the broadcast address is created by using the network ID address octets and 255 (all 1s) for the host ID octets. XANTÉ printer default addresses On a class C network, the broadcast address is 192.9.200.255 On a class B network, the broadcast address is 192.9.255.255...
  • Page 146: Set The Tcp/Ip Address

    Set the TCP/IP Address Your printer’s default TCP/IP address should be changed to agree with your network’s TCP/IP addresses. Change it using the XANTÉ Utilities TCP/IP Address option available through your browser or the Setip.ps file included on the XANTÉ CD-ROM.
  • Page 147: Using The Setip.ps File (Macintosh)

    Close your browser; then, restart your printer to make the new TCP/IP address take effect. Ping the printer using DOS Ping to verify the IP address in a PC environment. If you do not get full replies, verify that you have the correct IP address configured for your printer.
  • Page 148: Using The Setip.ps File (Pc)

    COPY SETIP.PS LPT1 Restart the printer to make the change take effect. Ping the printer using DOS Ping to verify the IP address. If you do not get full replies, verify that you have the correct IP address configured for your printer.
  • Page 149: Creating Ndps Printers At The Server Console

    Creating NDPS Printers at the Server Console This procedure will help you configure an NDPS (Novell Directory Printing Services) agent to service and print to a printer using TCP/IP. These steps assume you already have an NDPS manager defined. Load NDPS.NLM. A screen should appear that lists all NDPS Manager objects.
  • Page 150: Using The Remote Printer Lpr/Tcpip Option From The Server Console

    Manual — This option allows you to manually build Port Handler. Queue-Based Printer — This option will re-direct jobs to a NetWare queue. Remote Printer RP/SPX — This allows you to create a PA to represent a printer running RP mode.
  • Page 151: Manual Conventions

    < > indicates variable information such as the printer name or model. Printer Features The following chart lists XANTÉ AW1200 features. Features IDT 79RC3235 Processor...
  • Page 152: Installation

    Printer Location Before unpacking your printer, choose a location that • Is on a level, sturdy surface capable of supporting the printer with consumables and options. • Provides minimum clearance of 3.9" (100 mm) on each side, 26" (660 mm) in back, 10.6"...
  • Page 153: Printer Package

    Printer Package The printer weighs approximately 27 lbs (12 kg) without toner, cassettes, and media installed. Always lift the printer from the bottom recessed areas on each side (not from cassette openings) and keep it level within 5 . Unpack the printer saving the packing materials.
  • Page 154 10,000 letter/A4 size pages at 5% coverage. If you ordered the optional feeder and cassette(s), they are packaged separately. Any RAM or IDE hard disk upgrades ordered with your printer are installed at the factory before shipping. Fig. 1.4 Cassette Tape (Back) Stabilizer Fig.
  • Page 155: Printer Overview

    If you do not receive your full shipment or if anything is damaged, call XANTÉ Customer Support at 1-800-926-8393 (US and Canada) or your XANTÉ vendor before proceeding with setup. Printer Overview Use Figures 1.7, 1.8, 1.9, and 1.10 to become familiar with your printer. Output Cover Tray...
  • Page 156 Printer Status and Service LED Patterns To determine printer status or service information, first note the light pattern for LED1; then, locate the corresponding light pattern for LED 2. Printer Status Information LED 1 (left)* On Off (repeat slow) …...
  • Page 157: Toner Cartridge

    The starter cartridge in the printer package prints approximately 5,000 letter/A4 size pages at 5% coverage. Quality and reliability of refilled toner cartridges vary, and printer damage caused by these products is not covered by your printer warranty. Handling the Toner Cartridge...
  • Page 158: Removing And Installing The Toner Cartridge

    (fig. 1.11). Then, hold the top cover on the right and left sides, lift up, and pull back (fig. 1.12). Fig. 1.11 Open Front Cover Remove the toner cartridge if it is in the printer by grasping its handles and pulling it slowly out of the printer (fig. 1.13). Fig. 1.13 Remove Toner Cartridge Remove the new cartridge from its package.
  • Page 159 If the tape is pulled out at an angle, it may break off in the cartridge. If the tape is not fully removed (approx. 27" [70 cm] long), it will reduce print quality and damage the printer. Align the cartridge’s side ridges with the guide channels in the printer (fig.
  • Page 160: Standard Cassette

    Fig. 1.19 Close Front Cover Standard Cassette The printer’s standard media cassette feeds up to 250 sheets of 17 lb bond (64 g/m to 21.7 lb (81.4 g/m Legal 8.50" x 14.00" (215 mm x 355 mm) paper size is not supported in the standard cassette.
  • Page 161 Fig. 1.22 Open Lock; Adjust Side Guides Adjust the end guide in one of the following ways, depending on the media size. For B5, A5, A4, and Letter sizes: Pinch the center of the end guide, slide the guide to the appropriate media size position, and release the guide (fig.
  • Page 162: Multipurpose Cassette

    If you load media larger than letter/A4, extend the output tray’s paper support (fig. 1.7). Multipurpose Cassette The printer’s standard multipurpose cassette holds up to 100 sheets of 17 lb (64 g/m to 34 lb (128 g/m ) plain paper. It also supports the following media types to a stack height of approximately .33"...
  • Page 163 Others. Do not run paper which has been printed already; this may cause printer damage or jams. Also, do not touch the rubber section in front of the multipurpose cassette; this can cause a paper feed error.
  • Page 164 Fig. 1.31 Open Lock; Adjust Side Guides Adjust the end guide in one of the following ways, depending on the media size. For B5, A5, A4, and Letter sizes: Pinch the center of the end guide, slide the guide to the appropriate size position, and release the guide (fig. 1.32).
  • Page 165: Connecting The Power Cord

    (fig. 1.36), making sure the cover side tabs fit into the cassette’s grooves. Fig. 1.36 Reinstall Cassette Cover Slide the cassette into the printer until it snaps in place (fig. 1.37). If you load media larger than letter/A4, extend the output tray’s paper support (fig. 1.7).
  • Page 166: Printing A Startup Page

    (grounded AC outlet). Printing a Startup Page The first time you turn on the printer, it prints a start-up page in approximately 60 seconds. The printer does not have to be attached to the host to print this page. The startup page contains configuration information concerning your printer. This includes such things as the printer’s name and current firmware version.
  • Page 167: Printer Port Overview

    Connect to the appropriate printer interface for your host computer or network environment. With a parallel connection, the PC to printer distance for a PC without Ethernet should be less than 10 ft. (3 m). With an Ethernet connection, you need an RJ45 connection.
  • Page 168: Connecting

    1 is crossed to pin 3 and pin 2 is crossed to pin 6. Connecting Turn off the printer. Connect the printer to the appropriate port for the cable used on your network (figs. 1.42). RJ-45...
  • Page 169: Connecting To The Usb Port

    Chapter 7 contains your printer’s warranty. Be sure to register your printer to receive a $50 discount toward your next purchase of XANTÉ consumables. You can register online at www.xante.com/ or return the warranty sheet included with your printer. 1-22 – Introduction and Installation...

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