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•
Make sure the previous job has been cleared from the
printer by sending an end-of-job marker using the D.PS
file. See "PS_Files Folder" in chapter 4.
•
Set the data format to ASCII in your application.
My printer does not respond properly to my host using an Ethernet
connection.
•
Make sure all cables are connected and seated properly.
See "Connecting to the Ethernet Ports" in chapter 2.
•
Make sure the correct Adobe PostScript printer driver and
your printer's PPD are installed and configured properly.
See "Adobe PostScript Printer Drivers" in chapter 3
(Macintosh) or 4 (PC).
•
Make sure the printer's Ethernet interface is configured
properly for your operating environment. See chapter 5
and "Interface Control" in chapter 6.
Note: If your printer is configured as a Novell Print
•
Make sure the Macintosh or PC is configured properly to
communicate using the Ethernet connection. See chapter 5.
•
Make sure the printer is online. See "Interface Control" in
chapter 6.
•
Make sure the network is available.
•
Reduce the number of items on the network to determine
the problem's source.
•
Make sure that you are using a crossover or UTP test cable
if you are using twisted pair cable to direct connect a
printer and an Ethernet configured host without a hub.
11-16
Troubleshootingbb
Server and the Novell network becomes
unavailable, the printer may disable the Novell
Print Server interface. When the Novell network
is available, re-enable the interface using the
front panel configuration menus or XANTÉ
Command Center.
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Table of Contents
Troubleshooting
