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15.26.2
LAN
Service support
In conjunction with the ServiceConnect Gateway (SCG) or a service laptop, this
device supports the following measures for connected maintenance:
Measure
Software installation
Reading out the techni-
cal device data
Configuration
The interface can only be used by specialized service personnel. Authentication
and a secure connection protocol are required. The data is transmitted in encrypted
form.
Additional licenses, options, and other features can be installed directly on the
device by specialized service personnel.
The SNMP protocol is used for communication with the device (e.g., monitoring the
service status). The FTPS protocol is used for data transmission (e.g., readout of
the technical data).
Further information on networked maintenance and training is available from
Dräger, see www.draeger.com/training.
The operating organization must ensure that external service providers for Dräger
devices adequately protect their service assets (e.g., service software, installation
files) against unauthorized access or manipulation. Protection is provided, for
example, by encrypting hard disks or physically protecting computers with service
software.
The operating organization must ensure that the remote service running on a
server-based service infrastructure (e.g., SCG) accepts only authenticated remote
desktop connections from other computers.
Required properties
To prevent unauthorized access and the spread of malware and computer viruses
in the network, the LAN must provide effective risk control measures.
For example, the following measures are suitable:
– Restriction of physical access to active network sockets.
– Only integrate the device into networks that have the necessary level of trust in
association with all the connected devices.
– The secure separation or segmentation of the network (physical or virtual).
– Only permit communication with other networks via secure gateways.
– Use a network firewall with appropriate settings (e.g., known and fewest
possible open ports).
– Introduce patch management for devices in the network.
– Apply the ISO/IEC 27033 standard or the IEC 62443 series of standards.
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Instructions for use
Atlan A100 (XL), A300 (XL), A350 (XL) SW 2.1n
Description
Installing device software and firmware. Installation can
only be performed if no patient is connected to the
device and this has been confirmed in standby mode.
Downloading the technical device data (e.g., log files) to
support the service activities and analyze the device
data.
Configuring the device parameters using Dräger service
tools.
Technical data
303
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