Sim Removal; Tips For Improving Cellular Signal Strength; Connect Data Cables - Digi IX30 User Manual

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Hardware setup
1. Use a sheet of paper or cardboard over the area where you intend to work.
2. Use isopropyl alcohol and a cotton-tipped applicator to gently clean the SIM contacts. Using
isopropyl alcohol requires a well vented environment. Demineralized water can also be used as
an alternative.
3. Once the surface is clean and dry, apply a small amount of dielectric grease in a thin layer over
the contacts. Use a new cotton-tipped applicator to work the grease smoothy over the
contacts. Apply gentle pressure.
4. When the dielectric grease has been applied, insert the SIM into the SIM slot as described
above.

SIM removal

The IX30 has a PUSH-PUSH SIM connector. To insert, push each SIM in until it clicks, and repeat for
removal. When you push to eject, the SIM ejects back out about 1/8 inch.

Tips for improving cellular signal strength

If the signal strength LEDs or the signal quality for your device indicate Poor or No service, try the
following things to improve signal strength:
Move the device to another location.
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Try connecting a different set of antennas, if available.
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Purchase a Digi Antenna Extender Kit:
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Connect data cables

The IX30 provides two types of data ports:
Ethernet (RJ-45): Use a Cat 5e or Cat 6 Ethernet cable.
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IX30 User Guide
Tips for improving cellular signal strength
Antenna Extender Kit,
1m.
37

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