Hardware setup
Install SIM cards
To install SIM cards:
1. Use a screw driver to remove the SIM slot cover.
2. For high-vibration environments, apply a thin layer of dielectric grease to the SIM contacts.
Note
If the IX10 device is used in an environment with high vibration levels, SIM card contact
fretting may cause unexpected SIM card failures. To protect the SIM cards, Digi strongly
recommends that you apply a thin layer of dielectric grease to the SIM contacts prior to
installing the SIM cards.
3. Insert the SIM card(s) into the SIM sockets. Insert the end of each SIM card with the chamfered
corner positioned as indicated. Push the SIM in until it clicks into place.
4. After SIM cards are installed, replace the SIM slot cover.
SIM removal
The IX10 has a PUSH-PUSH SIM connector. To insert, push each SIM in until it clicks, and repeat for
removal. When you push to eject, the SIM ejects back out about 1/8 inch.
Tips for improving cellular signal strength
If the signal strength LEDs or the signal quality for your device indicate Poor or No service, try the
following things to improve signal strength:
IX10 User Guide
Install SIM cards
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