Configuring Sip User Part For Srs; Interworking Sip-Based Media Recording With Third-Party Vendors; Genesys; Avaya Ucid - AudioCodes Mediant 4000 SBC User Manual

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CHAPTER 16 Services

From the 'SIP Recording Metadata Format' drop-down list, select the desired format.

Click Apply.

Configuring SIP User Part for SRS

You can configure the SIP user part of the Request-URI for the recording server (SRS). The device

inserts this user part in the SIP To header of the INVITE message sent to the SRS.

To configure the SIP user part for SRS:

Open the SIP Recording Settings page (Setup menu > Signaling & Media tab > SIP

Recording folder > SIP Recording Settings).

In the 'Recording Server (SRS) Destination Username' field, enter a user part value (string of

up to 50 characters).

Click Apply.

Interworking SIP-based Media Recording with Third-Party

The device can interwork the SIP-based Media Recording feature with third-party vendors, as

described in the following subsections.

The device's SIP-based media recording can interwork with Genesys' equipment. Genesys sends

its proprietary X-Genesys-CallUUID header (which identifies the session) in the first SIP message,

typically in the INVITE and the first 18x response. If the device receives a SIP message with

Genesys SIP header, it adds the header's information to theAudioCodes' proprietary tag in the XML

metadata of the SIP INVITE that it sends to the recording server, as shown below:

<ac:GenesysUUID

xmlns="urn:ietf:params:xml:ns:Genesys">4BOKLLA3VH66JF112M1CC9VHKS14F0KP</

ac:GenesysUUID>

No configuration is required for this support.

The device's SIP-based media recording can interwork with Avaya equipment. The Universal Call

Identifier (UCID) is Avaya's proprietary call identifier used to correlate call records between

different systems and identifies sessions. Avaya generates this in outgoing calls. If the device

receives a SIP INVITE from Avaya, it adds the UCID value, received in the User-to-User SIP

header to the AudioCodes proprietary tag in the XML metadata of the SIP INVITE that it sends to

the recording server. For example, if the received SIP header is:

User-to-User: 00FA080019001038F725B3;encoding=hex

the device includes the following in the XML metadata:

Figure 16-1: Configuring SIPRec Metadata Format

Mediant 4000 SBC | User's Manual