Avaya one-X Deskphone SIP 9620C IP Manuals

Manuals and User Guides for Avaya one-X Deskphone SIP 9620C IP. We have 9 Avaya one-X Deskphone SIP 9620C IP manuals available for free PDF download: User Manual, Installation Manual, Installation And Maintenance Manual, Quick Reference Manual

Avaya one-X Deskphone SIP 9620C User Manual (170 pages)

960 Series IP Ofice 9.0

Brand: Avaya | Category: IP Phone | Size: 2 MB

Table of Contents
5
1 Introduction

9
- Important Safety Information
  11
- 9608 Telephone
  12
- 9611 Telephone
  13
- 9620 Telephone
  14
- 9621 Telephone
  15
- 9630 Telephone
  16
- 9640 Telephone
  17
- 9641 Telephone
  18
- 9650 Telephone
  19
- Button Modules
  20
- Phone Keys
  21
- Status Letters
  22
- Touch Screen Operation
  22
- The Phone Stand
  22
2 Making Calls

25
- En-Bloc Dialing
  26
- Call Soft Key Options
  27
- Calling from the Contacts List
  28
- Calling from the Call Log/History
  28
- Redialling a Previous Number
  29
- Making a
  29
- Withholding Your Number
  29
- Adjusting the Call Volume
  30
- Muting a Call
  30
- Ending Calls
  30
3 Answering Calls

31
- 3. Answering Calls
  32
- Diverting a Call to Voicemail
  33
- Ignoring an Incoming Call
  33
- Answering a
  33
- Using Call Pickup
  34
4 Redialling

35
- Open Call Log Mode
  36
- Last Dialed Mode
  36
- Selecting Your Redial Mode
  36
5 Holding and Parking Calls

37
- 5. Holding and Parking Calls
  38
- Holding Calls
  39
  - Holding a Call
    39
  - Taking a Call off Hold
    39
  - Switching between Calls
    40
  - Transferring a Held Call
    40
- Parking Calls
  41
  - Parking Calls Using the Menu
    41
  - Unparking Calls (Status Menu)
    41
  - Park & Page
    42
6 Transferring Calls

45
7 Account Codes

49
- 9600 Series User Guide IP Office
  50
- Forced Account Code Entry
  50
- Manual Account Code Entry
  50
- Conference Calls
  
  51
  - Adding a Call to a Conference
    52
  - Starting a Conference
    52
  - Viewing Conference Details
    52
  - Dropping/Muting Parties
    53
  - Holding a Conference Call
    53
  - Context Sensitive Conferencing
    54
9 Headset/Handsfree Operation

55
- Headset Operation
  56
  - Headset Volume
    57
  - Default Handsfree Audio Path
    57
  - Automatic Gain Control
    57
  - Headset Alert Sounds
    58
- Handsfree Speaker Operation
  59
  - Speaker Volume
    60
  - Default Handsfree Audio Path
    60
  - Automatic Gain Control
    60
10 Contacts/Directory

61
- Managing External Contacts
  62
- Viewing Contacts Details
  63
- Making a Call from the Directory
  64
- Using the Directory for Other Functions
  64
- Adding a New Contact
  65
- Adding a Contact from the Call Log/History
  65
- Editing a Contact
  66
- Deleting a Contact
  66
- Call History
  
  67
  - 11. Call History
    68
  - Accessing the Call Log/History
    69
  - Making a Call
    69
  - Viewing Call Details
    70
  - Adding a Record to Your Contacts
    71
  - Deleting a Record
    71
  - Deleting All Records
    71
12 Voicemail

73
- Message Waiting Indication
  74
- Visual Voice
  75
- Checking Messages
  75
- Sending a Message
  76
- Email Mode
  76
- Mailbox Greeting
  77
- Mailbox Name
  78
- Changing Your Voicemail Code
  78
- Switching Voicemail On/Off
  79
- Transferring to Voicemail
  79
- Sending a Call to Voicemail
  79
- Logging In/Out
  
  81
  - 13. Logging In/Out
    82
  - Logging in
    83
    
    Logging in on a Phone Already in Use
    83
    
    Logging in on an Unregistered Phone
    83
    
    Logging in on a Not Logged in Phone
    83
  - Locking the Phone
    84
  - Logging out
    84
  - Auto Lock
    85
  - Changing Your Security PIN
    85
  - Issue 08B (10 April
    85
  - Unlocking the Phone
    85
14 Redirecting Calls

87
- 14. Redirecting Calls
  88
- Follow Me
  89
- Forwarding Calls
  91
- Do Not Disturb
  96
  - DND On/Off (Features Menu)
    97
  - DND off (Status Menu)
    97
  - Do Not Disturb Exceptions
    97
- Twinning
  98
15 Groups

101
- 15. Groups
  102
- Group Membership
  103
  - Group Membership On/Off (Status Menu)
    103
  - Group Membership On/Off (Features Menu)
    103
- Group Service Status and Fallback
  104
16 Button Features

107
- Editing Your Programmable Buttons
  108
- Features
  108
  - Abbreviated Dial
    109
  - Absence Text
    109
  - Account Code
    109
  - Auto Answer
    109
  - Call Forward All
    109
  - Call Park
    109
  - Call Park to Other
    109
  - Call Pickup
    109
  - Call Pickup any
    109
  - Conf Meet Me
    109
  - Flash Hook
    110
  - Group BLF
    110
  - Park and Page
    110
  - Ringer off
    110
  - Self Administer
    110
  - Send All Calls
    110
  - Suppress Digits
    110
  - Twinning
    110
  - User BLF
    110
17 Home Screen

113
- 17. Home Screen
  114
- Editing Your Home Screen
  115
- Abbreviated Dial
  116
- Absence Text
  116
- Auto Intercom
  116
- Call Forward All
  116
- Call Pickup
  116
- Call Pickup any
  116
- Self Administer
  116
- Send All Calls
  116
18 Phone Settings

117
- 18. Phone Settings
  118
- Mobile Twinning
  119
- Withhold Number
  119
- Redial Mode
  119
- En-Bloc Dialing
  120
- Auto Lock
  121
- Ringer Controls
  121
  - Disabling the Ringer
    121
  - Visual Alerting
    122
  - Coverage Ring
    122
  - Ring Sound
    122
  - Ringer Volume
    123
  - Internal Auto Answer
    123
- Display Controls
  123
  - Display Brightness
    124
  - Display Contrast
    124
  - Last Call Duration Display
    125
  - Home Screen Display
    125
  - Call Timer Display
    125
  - Display Language
    126
  - Auto Display Waiting Call
    126
  - Inactivity Timer (Auto Return)
    127
  - Quick Touch Lines
    127
- Volume and Sound
  129
  - Button Clicks
    129
  - Error Tones
    129
  - Ringer Volume
    129
  - Handset Volume
    130
  - Headset Volume
    130
  - Speaker Volume
    130
  - Automatic Gain Control
    130
  - Default Handsfree Audio Path
    130
- Backup/Restore
  131
  - Backup
    131
  - Restore
    131
- Viewing Information
  132
19 Status Menu

133
- Do Not Disturb
  134
- Follow Me to
  134
- Follow Me here
  135
- Forward on Busy
  135
- Forward on no Answer
  136
- Forward Unconditional
  136
- Forwarded here
  136
- Group Membership
  137
- Group Service Status
  137
- Mobile Twinning
  137
- Issue 08B (10 April
  137
- Parked Calls
  138
- System Alarms
  138
20 Short Codes

139
- 20. Short Codes
  140
- Hunt Group
  141
21 System Administration

143
- Checking the System Information
  144
- Setting the Date
  144
- Checking the Time Server Status
  145
- Setting the Time
  146
- Setting the Time Offset
  146
- Shutting down the System
  147
- Managing Memory Cards
  148
- Reporting System Alarms
  149
- Debug Mode
  150

Avaya one-X Deskphone SIP 9620C User Manual (148 pages)

IP Office Release 6.1

Brand: Avaya | Category: IP Phone | Size: 0 MB

Table of Contents
3
1 Introduction

7
- Important Safety Information
  9
- 9620 Telephone
  10
- IP Office Release 6.1 Issue 02C (28 October
  10
- 9630 Telephone
  11
- 9640 Telephone
  12
- 9650 Telephone
  13
- Status Letters
  14
- Button Modules
  15
- Phone Keys
  16
- The Phone Stand
  17
2 Making Calls

19
- En-Bloc Dialing
  20
- Call Soft Key Options
  21
  - Voicemail
    21
- Calling from the Contacts List
  22
- Calling from the Call Log/History
  22
- Redialling a Previous Number
  23
- Making a
  23
- Withholding Your Number
  23
- Adjust the Call Volume
  24
- Muting a Call
  24
- Ending Calls
  24
3 Answering Calls

25
- 3. Answering Calls
  26
- Divert a Call to Voicemail
  27
- Ignore an Incoming Call
  27
- Answering a
  27
- Call Pickup
  28
4 Redialling

29
- Redial (Last Dialed Mode)
  30
- Redial (Call Log Mode)
  30
- Selecting Your Redial Mode
  30
5 Holding and Parking Calls

31
- 5. Holding and Parking Calls
  32
- Holding Calls
  33
  - Holding a Call
    33
  - Taking a Call off Hold
    33
  - Switching between Calls
    33
  - Transfer a Held Call
    33
- Parking Calls
  34
  - Park Using the Menu
    34
  - Unpark (Status Menu)
    34
6 Transferring Calls

35
- Transfer to Voicemail
  36
- Transferring a Held Call
  36
7 Account Codes

37
- Forced Account Code Entry
  38
- Manual Account Code Entry
  38
8 Conference Calls

39
- Starting a Conference
  40
- Adding a Call to a Conference
  40
- Viewing Conference Details
  40
- Dropping/Muting Parties
  41
- Holding a Conference Call
  41
- Transferring Calls Using Conference
  41
- Headset/Handsfree Operation
  
  43
  - Headset Operation
    44
    
    Headset Volume
    44
    
    Default Handsfree Audio Path
    44
  - Handsfree Speaker Operation
    45
    
    Speaker Volume
    45
    
    Default Handsfree Audio Path
    45
10 Contacts/Directory

47
- Managing External Contacts
  48
- Viewing Contacts Details
  49
- Make a Call from the Directory
  50
- Using the Directory for Other Functions
  50
- Adding a New Contact
  51
  - Add a Contact from the Call Log
    51
- Editing a Contact
  52
- Deleting a Contact
  52
11 Call Log/History

53
- 11. Call Log/History
  54
- Accessing the Call Log/History
  55
- Making a Call
  55
- Viewing Call Details
  56
- Deleting a Record
  57
- Deleting All Records
  57
- Adding a Record to Your Contacts
  57
12 Voicemail

59
- Message Waiting Indication
  60
- Checking Messages
  61
- Sending a Message
  62
- Mailbox Greeting
  62
  - Record and Send a Message
    62
  - Change Your Mailbox Greeting
    62
- Email Mode
  63
- Changing Your Voicemail Code
  63
- Voicemail On/Off
  63
- Transfer to Voicemail
  63
- Send a Call to Voicemail
  64
- Visual Voice
  64
13 Logging In/Out

65
- Default Short Codes
  66
- For Your Use
  66
- 13. Logging In/Out
  66
- Logging in
  67
- Logout
  68
- Lock
  68
- Unlock
  68
- Auto Lock
  69
- Changing Your Security PIN
  69
14 Redirecting Calls

71
- 14. Redirecting Calls
  72
- Follow Me
  73
- Forwarding Calls
  75
- Issue 02C (28 October
  77
- Do Not Disturb
  79
  - DND On/Off (Features Menu)
    80
  - DND off (Status Menu)
    80
  - Do Not Disturb Exceptions
    80
- Twinning
  81
  - Mobile Twinning Control
    81
- Forward on Busy/No Answer (Features Menu)
  82
15 Groups

83
16 Button Features

89
- 16. Button Features
  90
- Editing Your Programmable Buttons
  91
- Abbreviated Dial
  92
- Absence Text
  92
- Account Code
  92
- Automatic Callback
  92
- Breakout
  92
- Call Forward All
  92
- Call Park
  93
- Call Park to Other
  93
- Call Pickup
  93
- Call Pickup any
  93
- Drop Call
  93
- Flash Hook
  93
- Group BLF
  94
- Hunt Group Night Service
  94
- Internal Auto Answer
  94
- Paging
  94
- Ringer off
  94
- Self Administer
  94
- Send All Calls
  94
- Supress Digits
  95
- User BLF
  95
17 Phone Settings

97
- 17. Phone Settings
  98
- Mobile Twinning
  99
- Withhold Number
  99
- Redial Mode
  99
- En-Bloc Dialing
  100
- Auto Lock
  100
- Ringer Controls
  101
  - Disabling the Ringer
    102
  - Visual Alerting
    102
  - Coverage Ring
    102
  - Ring Sound
    103
  - Ringer Volume
    104
  - Internal Auto Answer
    105
- Display Controls
  106
  - Display Brightness
    106
  - Display Contrast
    106
  - Call Timer Display
    106
  - Last Call Duration Display
    108
  - Display Language
    109
  - Show Call Waiting
    109
  - Inactivity Timer (Auto Return)
    109
- Volume and Sound
  110
  - Button Clicks
    110
  - Error Tones
    110
  - Ringer Volume
    110
  - Handset Volume
    111
  - Headset Volume
    111
  - Speaker Volume
    111
  - Automatic Gain Control
    111
  - Default Handsfree Audio Path
    111
  - Default Audio Path
    111
- Backup/Restore
  112
  - Backup
    112
  - Restore
    112
- Viewing Information
  113
- Status Menu
  
  115
  - Do Not Disturb
    116
  - Follow Me to
    116
  - Follow Me here
    117
  - Forward on Busy
    117
  - Forward on no Answer
    118
  - Forward Unconditional
    118
  - Forwarded here
    118
  - Group Membership
    119
  - Group Service Status
    119
  - Mobile Twinning
    119
  - Parked Calls
    120
  - System Alarms
    120
19 Short Codes

121
- 19. Short Codes
  122
- Hunt Group
  123
20 System Administration

125
- Checking the System Information
  126
- Setting the Date
  126
- Checking the Time Server Status
  127
- Setting the Time
  128
- Setting the Time Offset
  128
- System Shutdown
  129
- Memory Card Management
  130
- System Alarms
  131
- 21. Menus
  133
- Features Menu
  134
- Status Menu
  135
- A Menu
  136

Avaya one-X Deskphone SIP 9620C User Manual (86 pages)

one-X Deskphone SIP IP Telephone

Brand: Avaya | Category: IP Phone | Size: 0 MB

Avaya one-X Deskphone SIP 9620C Installation Manual (99 pages)

IP Office Platform 11.0 H323 Telephone Installation

Brand: Avaya | Category: IP Phone | Size: 1 MB

Table of Contents
2
1 IP Office H.323 IP Phones

3
- What's New in this Release
  5
- Supported H.323 IP Phones
  6
- System Capacity
  7
- Phone Firmware
  8
- Simple Installation
  9
- Installation Requirements
  10
- Licenses
  11
- Network Assessment
  12
- Voice Compression Channels
  13
- Qos
  14
- Potential Voip Problems
  14
- User PC Connection
  15
- Power Supply Options
  16
- File Server Options
  17
- Phone File Requests
  19
  - File Auto-Generation
    20
  - Test the File Server
    20
- Additional Phone Settings
  21
  - 46Xxspecials.txt
    22
  - Nouser Source Numbers
    22
  - Config File Editing
    23
- Control Unit Memory Card
  23
- Registration Blacklisting
  23
- Blocking Default Passcodes
  24
2 Installation

25
- Licensing
  27
  - Reserving Licenses
    27
- System H.323 Support
  28
  - Enabling the H.323 Gatekeeper
    28
  - Setting the RTP Port Range
    29
  - Enabling RTCP Quality Monitoring
    30
  - Adjusting Diffserv Qos
    33
  - System Default Codecs
    34
- DHCP Settings
  35
  - System DHCP Support
    36
  - System Site Specific Option Numbers
    37
- File Server Settings
  38
- User and Extension Creation
  44
  - Default Extension Password
    44
  - Manually Creating Users
    44
  - Manually Creating Extensions
    45
  - Using Auto-Creation
    46
- Phone Connection
  47
- Static Address Installation
  48
- Phone Registration
  50
- Backup/Restore Settings
  51
  - Example File
    52
  - IIS Server Configuration
    53
    
    Apache Server Configuration
    53
- Listing Registered Phones
  54
- Screensaver
  55
- Other Installation Options
  56
  - Remote H.323 Extensions
    56
  - VPN Remote Phones
    58
  - VLAN and IP Phones
    60
  - Static Administration Options
    65
- Administrator Process Password
  67
  - Secondary Ethernet (Hub)/Ir Interface Enable/Disable
    68
- View Details
  69
- Self-Test Procedure
  71
- Resetting a Phone
  71
- Clearing a Phone
  72
- Site Specific Option Number
  72
  - Restart Scenarios
    73
- Boot File Needs Upgrading
  75
  - No Application File or Application File Needs Upgrading
    75
  - Correct Boot File and Application File Already Loaded
    76
    
    Alternate DHCP Server Setup
    77
- Alternate Options
  79
- Checking for DHCP Server Support
  80
- Creating a Scope
  80
- Adding a 242 Option
  81
- Activating the Scope
  82

Avaya one-X Deskphone SIP 9620C User Manual (80 pages)

SIP, IP Telephone

Brand: Avaya | Category: Deskphone | Size: 1 MB

Avaya one-X Deskphone SIP 9620C Installation And Maintenance Manual (92 pages)

Deskphone Edition for 9600 Series IP Telephones

Brand: Avaya | Category: IP Phone | Size: 0 MB

Table of Contents
3
Chapter 1: Introduction

7
- About this Guide
  7
- Intended Audience
  7
- Document Organization
  8
- Change History
  8
- What's New in this Release
  9
- Online Documentation
  9
- Customer Support
  9
Chapter 2: 9600 Series IP Telephone Installation

11
- Introduction
  11
  - IP Telephone Models
    11
  - Software
    12
- Pre-Installation Checklist
  12
- Assembling the 9600 Series IP Telephone
  14
  - Powering the 9600 Series IP Telephone
    14
- Dynamic Addressing Process
  22
- Unnamed Registration
  27
Chapter 3: Local Administrative Options

29
Chapter 4: Maintaining 9600 Series IP Telephones

53
- Introduction
  53
- Downloading Software Upgrades
  53
- The GROUP System Value
  57
Chapter 5: Troubleshooting Guidelines

59
- Introduction
  59
- Error Conditions
  59
  - DTMF Tones
    60
  - Power Interruption
    60
- The View Administrative Option
  60
- Installation Error and Status Messages
  64
- Operational Errors and Status Messages
  68
- LLDP Troubleshooting
  73
  - LLDP Setup/Troubleshooting Steps
    74

Avaya one-X Deskphone SIP 9620C User Manual (66 pages)

one-X Deskphone Edition for IP Telephone

Brand: Avaya | Category: IP Phone | Size: 0 MB

Avaya one-X Deskphone SIP 9620C Quick Reference Manual (2 pages)

IP Office phone

Brand: Avaya | Category: IP Phone | Size: 0 MB

Avaya one-X Deskphone SIP 9620C Quick Reference Manual (2 pages)

IP Office phone

Brand: Avaya | Category: IP Phone | Size: 0 MB

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Avaya one-X Deskphone SIP 9620C IP Manuals

Table of Contents

1 Introduction

2 Making Calls

3 Answering Calls

4 Redialling

5 Holding and Parking Calls

6 Transferring Calls

7 Account Codes

Conference Calls

9 Headset/Handsfree Operation

10 Contacts/Directory

Call History

12 Voicemail

Logging In/Out

14 Redirecting Calls

15 Groups

16 Button Features

17 Home Screen

18 Phone Settings

19 Status Menu

20 Short Codes

21 System Administration

Table of Contents

1 Introduction

2 Making Calls

3 Answering Calls

4 Redialling

5 Holding and Parking Calls

6 Transferring Calls

7 Account Codes

8 Conference Calls

Headset/Handsfree Operation

10 Contacts/Directory

11 Call Log/History

12 Voicemail

13 Logging In/Out

14 Redirecting Calls

15 Groups

16 Button Features

17 Phone Settings

Status Menu

19 Short Codes

20 System Administration

Table of Contents

Chapter 1: Introduction to the 9620/9620C/9620L SIP Deskphone

Chapter 2: Avaya Menu

Chapter 3: Answering a Call

Chapter 4: About Forwarding Calls

Chapter 5: Using the Conference Feature

Chapter 6: Using Bridged Call Appearances

Chapter 7: Using the Contacts Feature

Chapter 8: Call Log

Chapter 9: About Features

Table of Contents

1 IP Office H.323 IP Phones

2 Installation

Table of Contents

Chapter 1: Introduction to the 9620/9620C/9620L SIP Deskphone

Chapter 2: Avaya Menu

Chapter 3: Answering a Call

Chapter 4: Making a Call

Chapter 5: Forwarding Calls

Chapter 6: Conference Calls

Chapter 7: Bridged Call Appearances

Chapter 8: Contacts

Chapter 9: Call Log

Chapter 10: About Features

Table of Contents

Chapter 1: Introduction

Chapter 2: 9600 Series IP Telephone Installation

Chapter 3: Local Administrative Options

Chapter 4: Maintaining 9600 Series IP Telephones

Chapter 5: Troubleshooting Guidelines

Table of Contents

Chapter 1: Introduction to the 9620/9620C/ 9620L IP Telephone

Chapter 2: Avaya Menu

Chapter 3: Browser

Chapter 4: Features Menu

Chapter 5: Answering a Call