2.12
Figure 2-12
4VAA Board
2-14
Emerald ICE Installation & Hardware Reference Manual
4VAA Board (4-Port Voice Automated Attendant)
The optionally available Automated Attendant Module is a self contained
integrated module that adds automatic answering of selected CO lines and a
single‐level menu for greeting callers and routing them to Emerald ICE system
destinations. The 4VAA is a low cost voice processing system that can handle all
call traffic or act as a backup to the primary answering system attendant. It should
be used as an alternative to the HD Voicemail or Flash Voicemail systems.
The 4VAA is installed at J3 and J4 of the CCB.
The 4VAA provides 10 greetings for the various modes of system/action operation.
They are: Day Greeting, Alt Greeting, Night Greeting, Waiting Message, Invalid
Message, Busy Message, No Answer Message, Goodbye Message, Inquiry Message
and Temporary Message.
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