Exclusive Hold
7.18
Description
When using the feature button and the hold button together, you may place an
outside call on Private or Exclusive Hold . The held line will appear in use at other
extensions.
When you place a CO line call on Exclusive Hold , the green lamp for that line at
your telephone will flash fast and the red lamp will light steady at other
extensions for that CO line.
A CO line call will be placed on System Hold after the Exclusive Hold time expires.
You will hear a tone alerting you that the timer has expired and the hold condition
for that CO line changes to System Hold . The green lamp at your telephone will
flash slowly and the red lamp at other extensions will begin to flash slowly.
Exclusive Hold is used only for CO line calls.
The Exclusive Hold duration is programmable from 1‐8 minutes in the Database
Programming.
Default Settings:
Call Handling – Hold Reminder is set at 60 seconds. (Range is: 0‐90 seconds, 0
disables the reminder Function.)
Call Handling – Exclusive Hold Time is set at 3 minutes. (Range is 0‐8 minutes. 0
disables Exclusive Hold Recall.)
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Emerald ICE Installation, Programming & Maintenance Manual
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