6.11
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Emerald ICE Installation, Programming & Maintenance Manual
Music On Hold (Two Source)
CO lines that are placed on Hold are connected to one of two External Music
Sources. The Emerald ICE provides two sources of Music On Hold since the
system may be installed in a location that serves two separate businesses and
music on hold requirements.
Alternately a tone can be provided on hold as well. If neither of the two music
channels is connected to a music source, or if the music sources are not intended
for the music on hold function, the Beep Tone can provide confirmation to callers
on hold that their call is still holding. The Tone is a one‐second tone repeated
every 4 seconds.
Deluxe Telephone Programming
1. Access the Deluxe Telephone Programming Features as described in Section
3.2.
2. Enter 02- CO Line No. -06 , then press the softkey beneath save . This
advances to the MOH SOURCE programming screen.
3. Press the softkey beneath chg to select the desired MOH source displays.
MOH SOURCE values to select are MC1 or MC2 can be either the Internal
synthesized music or the External Music Channel source connected to
ʺJB2‐Music1ʺ on the CCB. MC2 is an external music source connected to
ʺJB3‐Music2ʺ on the CCB.
v
4. Press the (
repeat steps 2 through 4 for other CO lines or exit programming.
) to return to the Data Base Item Selection Screen and
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