Page 1 Emerald ICE Digital Key Telephone System Quick Installation Guide...
Page 2 The information contained in this document is proprietary and is subject to all relevant copyright, patent and other laws protecting intellectual property, as well as any specific agreement protecting TADIRAN TELECOM, INC. (herein referred to as the “Manufacturer”) rights in the aforesaid information. Neither this document nor the information contained herein may be published, reproduced or disclosed to third parties, in whole or in part, without the express, prior, written permission of the Manufacturer.
Page 3 If trouble is experienced with this equipment, please Contact Tadiran Telecom at: (516) 632-7200 for repair and/or warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved.
Page 4 7. Verify that emissions limiting devices, such as ferrite blocks and radio frequency interference modules, are properly installed and functional. If necessary the operator should consult their Supplier, Tadiran Telecom,Inc. or an experienced radio/television engineer for additional suggestions. The following booklet prepared by the Federal Communications Commission may be of assistance: “How to Identify and Resolve...
Page 5: Table Of Contents
Emerald ICE Quick Installation Guide Section 1-Introduction Key System ......................1-1 Section 2-System Design Key Service Unit (KSU) ..................2-1 Power Supply ......................2-2 Commond Control Board (CCB) ................2-3 610+2 (KSU1 Component) ..................2-5 Base Board ......................2-6 4SLT Board (Analog Port Module-4 Circuits) ............2-7 12EKT (Digital Port Module - 12 Circuits) ............
Page 6 NOTES...
Page 7: Section 1-Introduction
Section 1-Introduction...
Page 8 NOTES...
Page 9: Key System
VoIP (Voice Over Internet Protocol) features. It is designed to meet the telecommunications needs of small to medium business offices. The Emerald ICE is a fully digital hybrid key telephone system. Utilizing “Loop Start” central office (Telephone Company) line interfaces in conjunction with analog and digital extension ports, it pro- vides office communications and connectivity to the Public Switched Telephone Network (PSTN).
Page 10 The Emerald ICE Quick Installation Guide is divided into the following sections: • Section 1 - Introduction - this section provides a general description of the Emerald ICE system as well as a description of the manual contents, associated documentation, and a listing of the document conventions.
Page 11: Document Conventions
Related Documents The following documents should be used in conjunction with this manual: • Emerald ICE Deluxe Model Telephone User Guide (PN 72447010146) • Emerald ICE Standard Model Telephone User Guide (PN 72447010147) • Emerald ICE Flash Voicemail Installation & Maintenance Manual •...
Page 12 NOTES...
Page 13: Section 2-System Design
Section 2-System Design...
Page 14 NOTES...
Page 15: Key Service Unit (Ksu)
Emerald ICE Quick Installation Guide Key Service Unit (KSU) The Emerald ICE Key Service Unit (KSU) is designed as a modularized, flat-pack. Two KSU’s (KSU1 and KSU2) may be equipped to attain the total system capacity of 24 CO lines, 58 Exten- sions (46 digital and 18 analog) and 8 Voice Processing Channels.
Page 16: Power Supply
Section 2-System Design Power Supply The power supply circuitry of the Emerald ICE incorporates a linear design AC transformer with a choice of enter voltage taps. The transformer primary windings are shipped wired for 117vac appli- cations. A factory provided switch alternates between 230vac and 117vac applications. The output voltage is delivered to the 610+2 Board(in KSU1, Base Board in KSU2) for voltage regulation.
Page 17: Commond Control Board (Ccb)
Commond Control Board (CCB) The CCB module is equipped standard in KSU1. This board contains all circuitry required to con- trol the fully equipped Emerald ICE. All digital voice switching and call processing data switching is accomplished via the CCB.
Page 18 Section 2-System Design The CCB has two Option Strap jumpers one for database start-up (J7) and one for Music Channel One source (internal/external) selection (JP81). • JP7 Cold Start/Normal : JP7 is used to force load database default factory settings. This jumper will normally never require operation after the initial power up sequence is com- pleted.
Page 19: 610+2 (Ksu1 Component)
Emerald ICE Quick Installation Guide 610+2 (KSU1 Component) The 610+2 is the large circuit board that is packaged inside of KSU1. The 610+2 provides inter- face for up to 6 loop-start CO Lines, 10 Digital Extension Ports and 2 analog ports. Additionally the 610+2 regulates the 24 volt DC power from the source to produce all required logic voltages and operations voltages.
Page 20: Base Board
Section 2-System Design Base Board The Base Board is unique to KSU2. It provides connecitivity with peripheral boards. Additionally the Base Board regulates the 24 volt DC power from the source to produce all required logic volt- ages and operations voltages. The KSU2 operation LED (located next to the power switch) is tied to the CCB (KSU1) LED.
Page 21: 4Slt Board (Analog Port Module-4 Circuits)
Emerald ICE Quick Installation Guide 4SLT Board (Analog Port Module-4 Circuits) The 4SLT Board provides four separate analog device ports. This allows the Emerald ICE to sup- port auxiliary office equipment found on the business premises such as fax machines, PC/Mac modems and analog telephones (single line telephones).
Page 22: 12Ekt (Digital Port Module - 12 Circuits)
Section 2-System Design 12EKT (Digital Port Module - 12 Circuits) The 12EKT module expands the Emerald ICE system capacity of digital ports Deluxe & Standard Telephones and DSS Consoles. Each digital port is comprised of a proprietary octal ASIC (Appli- cation Specific Integrated Circuit) transceiver.
Page 23: 6Co Board (Central Office Module - 6 Circuits)
KSU1. An additional 6CO Board can be added for a total of 12 loopstart CO lines. Two 6CO Boards may be installed in KSU2. Therefore, the Emerald ICE system CO line capacity may be expanded to interface 24 total loopstart CO lines.
Page 24: Modem Module
When installed, the servicing technician uses the RMP and a modem (in the PC) to place a call to the site where the Emerald ICE is installed. If one of the voice processing systems are installed, routing to the modem extension is automated. Otherwise the person who answered this data call must transfer the call to Extension 400 (Default).
Page 25: 4Vaa Board (4-Port Voice Automated Attendant)
CO lines and a single-level menu for greeting callers and routing them to Emerald ICE system destinations. The 4VAA is a wonderful low cost voice processing system that can handle all call traffic or act as a backup to the primary answering system attendant.
Page 26: Deluxe Model Telephone
The Super Twist LCD eliminates the need for contrast adjustment and enhances angled viewing position clarity of displayed data. Since the Emerald ICE includes Caller ID as a standard feature, the LCD also enables every designated ringing extension to receive Caller Identification* data for incoming CO line calls.
Page 27 (red / green) and indicates various modes of operation. (Messages / Voice Messages Waiting, Incoming calls - distinctive for CO and intercom, in-use indication for speakerphone mode and headset mode, and others.) Emerald ICE Deluxe Deluxe Model Telephone Page 2-13...
Page 28: Standard Model Telephone
Standard Model Telephone features 14 programmable Feature/DSS buttons (dual color LED), Headset Jack, 8 fixed feature keys (Mute, Speaker, Hold, Transfer, Con- ference, Feature, Volume Up, Volume Down), and one Status Bar type message waiting lamp. Emerald ICE Standard Model Telephone Page 2-14...
Page 29: Dss (Direct Station Selection Terminal)
Emerald ICE Quick Installation Guide DSS (Direct Station Selection Terminal) The DSS Console is a digitally interfaced component of the Emerald ICE. It connects to the sys- tem via any available digital port (610+2 Board/E or 12EKT digital port). The DSS is equipped with 60 Programmable Buttons.
Page 30: Expansion Boards
Section 2-System Design Expansion Boards Integrated voicemail (IVM) Board - Includes 8 channels with up to 120 hours of voicemail recording time. It will be available as both Hard Disk and Flash-based. T1 PRI Board - [Future Feature] VoIP Gateway Board - [Future Feature] Page 2-16...
Page 31: System Limits/Capacities
Emerald ICE Quick Installation Guide System Limits/Capacities Time Slots: PCM - 32 time slots x 4 Highways (128 voice channels) TDM 64 Time Slots (data processing) Customer Database memory protection 300 hours via on-board lithium battery (no charging required) Ports:...
Page 32 Section 2-System Design UCD Overflow: 4 digits max. Record Digits for Voice Recorder function: 4 max. Delete Digits: 4 digits max. Suffix for transferred calls: 2 max. CO Line Loop Current sensing: Interrupt programmable from 50ms to 2500ms. Paging: 8 Internal Page Extension Groups; 1 External Page Port; 1 Internal All Call; 1 System (Internal/External) All Call;...
Page 33: Electrical Specifications
Emerald ICE Quick Installation Guide Electrical Specifications AC Power Source: Dedicated 117/230vac + 15%, 47-63Hz single phase Power consumption: 1.5A maximum @ 120vac (180 watts) Power Supply Fuse: AC enter: 2A 250v DC output: 1A 125v Idle Channel Noise: -74 dB...
Page 34 Section 2-System Design Signaling Data DTMF Dialing mode: Frequency deviation: + 1% Rise time: 3ms Duration of DTMF signal: programmable 50-150ms (70ms default) Inter-digit time: programmable 50-150ms (70ms default) VM Port DTMF duration: programmable 60-150ms (120ms default) VM Port Inter-digit time: programmable 60-150ms (120ms default) Pulse Dialing mode: Pulse dial rate: 10 pulses per second Pulse Make/Break ratio: 60/40...
Page 35 Emerald ICE Quick Installation Guide Intercom Ringing: Frequency Cadence Scheme 0 1 second On, 3 seconds Off Scheme 1 1 second On, 3 seconds Off Scheme 2 300ms On, 400ms Off, 300ms On, 4 seconds Off Scheme 3 follows ring cadence of Ring Scheme selected...
Page 36: Configuration Flexibility
Section 2-System Design Configuration Flexibility The Emerald ICE can be configured with single or dual cabinets. • Minimum (612): 6 CO lines + 10 digital +2 analog stations (single cabinet) • Maximum (1232): 12 CO lines + 22 stations + 10 SLT (single cabinet) ...or (1628): 12 CO lines + 4VoIP channels + 22 stations + 6 SLT (single cabinet)
Page 37 Emerald ICE Quick Installation Guide 612,i.e. 12EKT Configuration 6CO Board 4SLT Board VoIP Gateway 6CO, Board (CO/Extension) (6CO) (4SLT) (4 Channels) 10EKT, (12EKT) 2SLT) 1012 1016 1020 1024 1028 1032 1612 1616 1620 1624 1628 1632 Note: The IVM board can be substituted for the VAA card on the CCB for more user- friendly call administration.
Page 38 Section 2-System Design Possible configurations for cabinet-2 are shown below. Cabinet-2 Configurations Configuration 6CO Board 12EKT Board TI/PRI Board 4SLT Board (CO/Extension) (6CO) (12EKT) (24 Channels) (4 Analog) 12CO 4SLT 8SLT 12EKT 24EKT 1204 1208 1212 1216 1220 1224 1228 1232 24-Channels 2404...
Page 39 Emerald ICE Quick Installation Guide Configuration 6CO Board 12EKT Board TI/PRI Board 4SLT Board (CO/Extension) (6CO) (12EKT) (24 Channels) (4 Analog) 2412 2416 2420 2424 2428 2432 3004 3008 3012 3016 3020 3024 3028 3032 Page 2-25...
Page 40 NOTES...
Page 41: Section 3-Installation
Section 3-Installation...
Page 42 NOTES...
Page 43: System Installation
Emerald ICE Quick Installation Guide System Installation Optimum system operation and the best overall experience for the users of the Emerald ICE tele- phone system is assured when the following installation guidelines are followed. Doing so will streamline the process and reduce or eliminate the potential of experiencing problems while bring- ing the Emerald ICE on-line.
Page 44 Start” position to the “Normal” position. This critical step is detailed again in the “Power Up Initialization” topic at the end of this chapter. 16. Plug the AC power cord into the dedicated AC outlet and power up the Emerald ICE system by operating the AC power switch to the “ON” position.
Page 45 Emerald ICE Quick Installation Guide 17. Observe the System Status LED on each KSU next to the power switch. This LED fol- lows LED DA2 on the CCB (Central Control Board) and indicates the status of the main system processor. During the first power-up sequence (Cold-Start strap moved to “Normal”...
Page 46: Site Planning
(such as those generated by heavy motors, copy machines and some kitchen appliances). The Emerald ICE system must be installed in a climate controlled environ- ment. When equipped with optional voice processing equipment, the system takes on the charac- teristics of a mechanically driven computing storage device.
Page 47 Emerald ICE Quick Installation Guide Tools and Supplies • Assemble the correct supplies and tools to install the Emerald ICE as it is intended. • Use UTP (Unshielded, Twisted-Pair) three or four pair cable to run from the MDF (Main Distribution Frame) to all station terminals (EKT, DSS Consoles and analog devices).
Page 48 Section 3-Installation KSU Components and Installation The Key Service Units (KSU) are shipped in their own protective master carton and contain the fol- lowing components: KSU1 • 1 Mounting Template • 1 System Installation & Maintenance Manual (this book) • 1 Quick Start-up Guide •...
Page 49 Emerald ICE Quick Installation Guide 2. Using the mounting template as a guide, mark the two (2) mounting screws locations on the TMB for he mounting position preferred. 3. Pre-drill two (2) screw holes and install the two, pan-head No. 10 screws (supplied) into the backboard with a screwdriver.
Page 50 Section 3-Installation Ground the KSU Extend Earth Ground into the KSU(s) using #10AWG wire. Terminate the grounding wire onto the ground lug provided there. A “known good” earth ground must be connected. Examples of good earth grounds are: • Cold water pipe - where the pipe is known not to have plastic or PVC insulators in-line. •...
Page 51 MDF (Main Distribution Frame) The various ports of the Emerald ICE are extended to the MDF using industry standard 4, 12, and 25 pair UTP (Unshielded Twisted Pair) cable. Inside the KSU pairs are terminated using screw ter- minal posts, modular ended crimping connectors and AMP-type Male gender connectors.
Page 52 Section 3-Installation When routing cables to the appropriate connector in the KSU the Removable Access Panel can be temporarily removed to allow easy access to the various KSU connections. Note: Replace the Removable Access Panel after all connections have been made. The panel is required to be in position to comply with FCC regulations.
Page 53 Emerald ICE Quick Installation Guide 66M1-50 Pinouts Emerald ICE boards equipped with 25 pair AMP-type cable connectors are: • KSU1 612 Board • 12EKT • KSU2 Base Board Refer to the chart on pages 12 and 13 for pinout designations per cable pair for each board type and associated connector.
Page 54 Section 3-Installation Page 3-12...
Page 55 Emerald ICE Quick Installation Guide Page 3-13...
Page 56: Ksu Initialization
Section 3-Installation KSU Initialization 1. Verify that the KSU power is OFF. 2. Verify that the jumper pins on JP7 are in the "Cold" position. Power up the KSU and wait 10 seconds. Power down the KSU and move the JP7 pins to the "Normal" position. Power up the KSU again.
Page 57: Basic Programming
Section 4-Basic Programming...
Page 58 NOTES...
Page 59 Emerald ICE Quick Installation Guide Basic Programming Programming the Emerald ICE for the various features is executed using a Deluxe Model Tele- phone or the RMP (Remote & Maintenance Programming) application on a PC. Programming with a Deluxe Model Telephone is accomplished using a specifically applied series of key entries used in conjunction with the digital telephone display.
Page 60: Menu Hierarchy
Section 4-Basic Programming Menu Hierarchy Programming menus on the Deluxe Telephone are organized using specific sequences of key entries that are discussed throughout the chapters in this manual. Specific index numbers, repre- sented by the first two digits of the sequence represent different types of programming. For exam- 03-31-01 ple, a programming sequence would indicate Call Handling Programming - Calls -...
Page 61 The application features easy-to-use submenus featuring check boxes, drop down lists, radio but- tons and convenient text fields used to program the various Emerald ICE screens resident on the application. These screens are described briefly within the following subsections with specific pro- gramming instructions provided in the following chapters of this manual.
Page 62 Remote Maintenance (RM) group. The File and Control groups are used mainly for administrative purposes including saving or opening databases, converting databases, connecting with the Emerald ICE System from a PC and setting the system time. Page 4-4...
Page 63 Emerald ICE Quick Installation Guide Remote Programming Screens Subgroup (RP) The Remote Programming subgroup of programming screens features access to all of the non- Maintenance related programming. These programming screens are shown below. Basic descriptions and general usage for each of the subscreens shown below are provided in the subsections herein.
Page 64 Remote Maintenance Programming Screens (RM) Subgroup The Remote Maintenance Programming Screens (RM) subgroup. This features programming screens used in programming all of the maintenance features of the Emerald ICE. These program- ming screens are shown below. Basic descriptions and general usage for each of the subscreens shown below are provided in the separate subsections herein.
Page 65: Accessing And Sending Modifications To The Rmp
Emerald ICE Quick Installation Guide Accessing and Sending Modifications to the RMP Accessing the RMP 1. Enter the database by clicking on the ICE icon on your Windows desktop or by select- ing ICE from the Windows Start Menu. The RMP Main Menu will be displayed as shown in <cross ref>Figure .
Page 66 Section 4-Basic Programming Remote Connection 5. With the Remote tab selected, connection with the Emerald ICE using a modem con- nection is possible. Click on the Remote tab to display the following: 6. In the Modem Type field, select the modem to use. The corresponding modem COM Port will appear in the Com Port field.
Page 67 Emerald ICE Quick Installation Guide Sending Modifications to the Database 1. After clicking on Exit, the RMP will prompt you to save your changes to the Database. Press N to abort changes and leave all data unchanged or Y to save changes. If you selected Y for yes, you will then be prompted “File Exists, Override?”...
Page 68 NOTES...
Page 69: Section 5-Programming Quick Reference Charts
Section 5-Programming Quick Reference Charts...
Page 70 NOTES...
Page 138 USA Headquarters Tadiran Telecom, Inc. 4 Tri Harbor Court Port Washington, NY 11050 Tel. +1-516-632-7200, Fax. +1-516-632-7210 Visit us at our website http://www.tadiranamerica.com Email: icesales@tadiran-us.com E me ra l d I CE Qu i c k I ns t a l l at i o n G u i de...

Tadiran Telecom Emerald ICE Quick Installation Manual

Section 1-Introduction

Section 2-System Design

Section 3-Installation

Section 4-Basic Programming

Section 5-Programming Quick Reference Charts

Quick Links

Related Manuals for Tadiran Telecom Emerald ICE

Summary of Contents for Tadiran Telecom Emerald ICE

Table of Contents