7.9
7-30
Emerald ICE Installation, Programming & Maintenance Manual
CO Line Loop Supervision (Talk/Hold Abandon)
Description
CO Line Supervision is a Central Office (Telephone Company) feature. This feature
allows for advanced handling of call connections when the distant end party
disconnects. This function is especially useful when calls that have been placed on
hold go unattended and the distant end party hangs up, or when the caller is
connected to voicemail leaving a message and hangs up. The Emerald ICE receives
the disconnect signal from the telephone company and forces the CO line on‐hook
to release the system resource for other uses.
Default Settings:
CO Line – Call Abandon set to Y (yes) for all CO Lines. (Range: Y/N)
Call Handling – Talk Abandon Time set at 600ms. (Range: 50‐1000ms)
Call Handling – Hold Abandon Time set at 600ms. (Range: 50‐1000ms)
Deluxe Telephone Programming
1. Access the Deluxe Telephone Programming Features as described in Section
3.2.
Program CO Lines for Call Abandon:
2. Enter 02- CO Line No. -09 and press the softkey beneath save . This
advances to the selected CO Line CALL ABANDON programming screen.
3. Toggle the softkey beneath chg for Y/N . Y will enable Call Abandon on the
selected CO line.
4. Press the Volume button (
and enter another CO line.
Or...
5. Press the Hold button (
6. Enter the CO Line number then press the softkey beneath show .
7. Press the softkey beneath next to advance through database items until
the Call Abandon database item displays.
8. When finished programming CO Line Call Abandon, press the Volume
v
button (
) to return to the DB Item Select Screen .
v
) to return to the DB Item Select Screen
h
) to select another CO Line to be programmed.
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