Transfer and Answer Call
13.63
p68
Feature Code:
PGM
Description
Transfer and Answer Call is a convenience feature that speeds the process of
completing a transfer and answering a ringing call by making the operation
possible by one button. (This feature must be used from a feature button that has
been designated for the purpose.)
When a busy extension user (secretary or attendant) is in the process of
transferring a call and another call rings in, the Transfer/Answer button can be
pressed to complete the transfer and answer the ringing call at the same time.
Default Settings:
N/A
Operation
Setup
Program an available Feature/DSS Button for the Transfer/Answer code operation.
(Refer to Feature/DSS button Programming in Section
1. While on a CO Line call and another call is ringing, initiate the transfer
process.
a. Press the Transfer button.
b. Dial the destination intercom extension number.
Or...
c. Press the Feature/DSS button of the destination extension number.
2. Press the Transfer/Answer button. The transfer is completed and the
ringing call is answered.
Operational Notes
•
Ringing calls must be ringing at your extension for feature to operate.
Emerald ICE Installation, Programming & Maintenance Manual
13.32
)
13-85
Need help?
Do you have a question about the Emerald ICE and is the answer not in the manual?
Questions and answers