Phone System Resource Handling (04); Attendant - Tadiran Telecom Emerald ICE Installation & Maintenance Manual

8
Phone System Resource Handling (04)

Attendant

8.1
Description
One primary attendant may be assigned in each of the Emerald ICE system's three
(3) Tenant Groups. The Deluxe Telephone will serve as the attendant telephone.
When assigned as attendant, this extension supports general system functions like
Line Recall, Forced Incoming ICM Call Forward and manual evening or alternate
service mode operation. The attendant will receive all intercom calls directed to
the Attendant Directory Number, ("0" at default).
The attendant extension has an internal call queue that allows multiple intercom
calls to be directed to the attendant at the same time.
A second (alternate) attendant position may be designated in each tenant group
for common sharing of incoming CO line calls or load sharing during peak traffic
periods.
The attendant's extension password allows for control of the system service mode
(Day/Evening/Alternate/Time), time of day settings, System Speed Dial number
programming, and recording of the optional Auto Attendant greetings. The
attendant extension may be connected to any system station port and be assigned
any intercom extension number in the numbering plan.
The Extension User Password programmed for the Attendant extension is required
for entry into Attendant Administration, Caller ID Table and Ring Mode. The
default password is 9999.
Only the designated Attendant extension can manually change the system Ring
Mode.
Only the designated Attendant extension can manually change the extension
Room Status (Hotel Mode).
The Attendant extension receives all calls via any extension that invokes Forced
Intercom Call Forward.
8-1
Emerald ICE Installation, Programming & Maintenance Manual