Answering Machine Emulation
7.3
Description
Answering Machine Emulation requires the Emerald ICE HD Voicemail (in‐skin voice
mail). This feature 'mimics' the call screening feature of a simple analog answering
machine. Within a specified time after a call is answered by an extension user's
Voice Mail Box, that user can monitor/screen callers as they leave a message.
The extension user will receive a warning tone that indicates when a caller has
been answered by their voice mail box. They then have the option to monitor the
caller or ignore the alert and allow the caller to leave a message. Once the user has
selected to monitor the caller, they then have the option to leave the caller
undisturbed (leaving a message) or to retrieve the caller from the voice mail box
and be connected to the caller for a live conversation.
To Monitor or Answer a call, action must be taken before the "Monitor Time"
expires. (Monitor Time starts at the time the caller is connected to the user's voice
mail box.)
For Answering Machine Emulation to operate the extension must be forwarded to
a Voicemail Module (voice mail). (Predefined Call Forward or Extension Call
Forward can be used for this purpose.)
Default Settings:
Voicemail Monitor Time is set at 10 seconds. (Range is 10, 20... 60.)
Feature Key Programming – Button 7 is programmed as a Voice Mail button
p64
PGM
(
).
Voice Mail is set to UCD Group 24 (directory number 433).
7-6
Emerald ICE Installation, Programming & Maintenance Manual
Need help?
Do you have a question about the Emerald ICE and is the answer not in the manual?