Call Back (Extension)
13.13
Feature Code: N/A
Description
When you call an extension that is busy, in Do Not Disturb, or idle, you can use the
Call Back‐Extension feature to queue your call so that it will be placed as soon as
the extension is available.
Default Settings:
N/A
Operation
1. Dial the extension number of the busy extension.
2. If the dialed extension is in Tone Ringing Mode, the display shows:
3. If the extension you are calling is busy, the display shows:
4. Press the softkey beneath cbck ]
5. You will hear a confirmation tone and the display will read:
6. Your extension will return to idle status.
EXT XXX
cbck
msg
EXT XXX BUSY
cbck
msg
next
CBCK TO EXT XXX
Emerald ICE Installation, Programming & Maintenance Manual
13-19
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