Remote RMP Programming Setup Parameters
8.13
Description
Programming the Emerald ICE system database is possible in three ways.
•
By Deluxe Telephone.
•
On site via PC.
•
Remotely via modem.
Refer to Section 3.2 for instructions on accessing the Database Item Selection
Screen via Deluxe Telephone.
Refer to Section 3.3 for instructions on accessing the RMP on site via the RMP.
The various setup parameters of the Emerald ICE system for remote use with a
modem are described herein. The Emerald ICE system remote access parameters
"Built‐in Modem" (DIR No. and Baud Rate) must be set to allow access to the
Emerald ICE.
Built‐in Modem – Baud Rate is a data link speed setting requirement. This setting
is defaulted at 2400 bps but can be changed to 1200 bps if necessary. The Directory
Number setting is defaulted at extension 199. This also may be changed if
necessary. Regardless of the modem extension (directory number), this number is
used to connect the external PC‐DBA calling modem to the internal Emerald ICE
modem.
Auto Log Off is set to determine how long an Emerald ICE connection will stay
connected before automatically being terminated.
Log On Again is set determine how long the Emerald ICE system will wait before
accepting a valid password for programming whenever the wrong password has
been entered three times. That is, if an attempt to access the Emerald ICE database
is unsuccessful because the entered password is incorrect, and this failure occurs
three times. The system will reject any attempt for access even if the entered
password is correct. The Log On Again time can be set to lengthen or shorten the
time interval that determines when the system will begin to accept valid password
connection attempts.
Database Administration can be entered into by one programming facility
simultaneously. Therefore if someone is programming the system via Deluxe
Telephone and via on‐site RMP, remote access to Database Administration will not
be possible.
If there is no Automated Attendant or Voice Processor equipped at the site to be
remotely accessed, the modem connection must be manually administered on site.
(The attendant/user must transfer the call to the modem directory number {400 at
default}.)
Emerald ICE Installation, Programming & Maintenance Manual
8-29
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