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Tadiran Telecom Emerald ICE Installation Manual

Digital key telephone system
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Emerald ICE
Digital Key

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Flash Voicemail Installation Manual

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Summary of Contents for Tadiran Telecom Emerald ICE

  • Page 1: Telephone System

    Emerald ICE Digital Key Telephone System Flash Voicemail Installation Manual...
  • Page 2 The information contained in this document is proprietary and is subject to all relevant copyright, patent and other laws protecting intellectual property, as well as any specific agreement protecting TADIRAN TELECOM, INC. (herein referred to as the “Manufacturer”) rights in the aforesaid information. Neither this document nor...
  • Page 3 Record of Revisions Catalogue Number Release Date Supercedes Comments Initial Release August 12, 2003 Revision A February 11, 2004 Initial Release Added ProComm Keyboard editor settings. Revision B May 3, 2004 Revision A Added System Voice Prompts ICE Flash Voice Mail Card Installation & Maintenance Manual Record of Revisions...

  • Page 5: Table Of Contents

    LASH OICE YSTEM VIA YPER ERMINAL ........................3-6 ROGRAMMING UIDELINES 4 EMERALD ICE FLASH VOICE MAIL SYSTEM CARD INSTALLATION ........ 4-1 ICE F ............4-3 MERALD LASH OICE YSTEM NSTALLATION 5 EMERALD ICE FLASH VOICE MAIL SYSTEM SETUP .............. 5-1 ICE F ................
  • Page 6 8 - S .................... 5-22 PTION YSTEM ASSWORD 9 - M ..................... 5-23 PTION AILBOX SSIGNMENT Field Descriptions..........................5-24 Examples of Adding and Deleting Mailboxes ................... 5-26 10 - C ....................5-28 PTION LASS OF ERVICE 11-F ..............5-29 PTION ECTORS ECORDING EMAINING...

  • Page 7: C Ard I Nstallation

    List of Figures Figure 1. Emerald ICE Flash Voice Mail System Circuit Card (Side View) ....4-2 Figure 2. Installation of Emerald ICE Flash Voice Mail System Card....... 4-3 Figure 3. Enter Password Screen ..................5-1 Figure 4. Programming Main Menu ................... 5-2 Figure 5.
  • Page 9 List of Tables Table 1. Document Conventions .................... 1-8 Table 2. Accessible Program Features ................... 3-1 Table 3. Terminal Programming .................... 3-6 Table 4. Telephone Programming ..................3-7 ICE Voice Mail Card Installation & Maintenance Manual IST OF ABLES...

  • Page 11: Introduction

    The Emerald ICE Flash Voice Mail System Flash Voice Mail System is a powerful, compact voice processing system that uses state-of-the-art Digital Signal Processing hardware and software, interfaced with the Emerald ICE Flash Voice Mail System compact communications platform. There are no moving parts associated with the system as all voice processing uses digital voice processing chips for the utmost in voice clarity and reliability.

  • Page 12: System Features

    System Features The Emerald ICE Flash Voice Mail System Flash Voice Mail system provides the following features: Voice Messaging Functions All mailbox users have access to these mailbox features: Delete, reply, save, or skip messages. Send copies of messages. Send messages to multiple destinations.

  • Page 13: Intended Audience

    Emerald ICE Flash Voice Mail System and its related components. Basic Operation The Emerald ICE Flash Voice Mail System, in its default configuration, is an eight- port system with three hours of voice storage that can process eight different callers at the same time.

  • Page 14: Document Overview

    Chapter 4: Emerald ICE Flash Voice Mail System Card Installation – this chapter describes the contents of the Emerald ICE Flash Voice Mail System package as well as the installation procedure of the hardware. Chapter 6: Emerald ICE Flash Voice Mail System Setup - this chapter describes the initial startup, the uses of the System Setup Screens and the fields within each.

  • Page 15: Prerequisites

    Prerequisites Proper preparation is extremely important for a successful installation and will result in improved customer satisfaction with the Emerald ICE Flash Voice Mail System. Taking a few moments initially to secure the necessary equipment, programming information, and manpower requirements will streamline the installation, as well as enhance the customer’s perception of how the new system will work for them.

  • Page 16: Electro-Static Discharge Warning

    These openings must not be blocked or covered, especially the wiring opening on the bottom of the unit. The Emerald ICE Flash Voice Mail System card should never be placed near or over any type of heating radiator or heat register.

  • Page 17: Warranty Limitations

    Warranty Limitations The product warranty is limited to replacement of defective components and does not cover injury to persons or property or other consequential damages. FCC Regulations This equipment has been tested by an independent testing lab and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules as reproduced below: These limits are designed to provide reasonable protection against harmful...

  • Page 18: Warranty Repairs

    Warranty Repairs In accordance with the Federal Communications Commission regulations, an authorized agent must perform any repairs to this equipment. Document Conventions This manual uses several conventions to convey information more clearly to the reader. It is recommended that the conventions shown below in Table 1. be reviewed and understood before continuing.

  • Page 19: System Specifications

    This chapter describes the specifications of the Emerald ICE Flash Voice Mail System. General Specifications Processes up to eight calls simultaneously (eight ports). Connects directly with the Emerald ICE cabinet - no additional hardware required. Allows all features to be accessed via a touch-tone telephone.

  • Page 21: System Programming

    Windows® communications package that supports ANSI terminal emulation will work properly. The required port speed and protocol is 2400, N-8-1. The cable between the Emerald ICE Flash Voice Mail System unit and the PC must be a serial arrangement with a 9-pin male-female connector on each end.

  • Page 22: Hyperterminal Setup

    Emerald ICE Flash Voice Mail System. 4. Exit, and then re-start the HyperTerminal program. 5. After connecting to the Emerald ICE Flash Voice Mail System, press v to access the Main Programming Menu. Refer to Chapter 5 for a description of the Main Programming Menu.

  • Page 23: Procomm Setup

    Procomm Setup Procomm Plus for DOS or Procomm Plus for Windows can also be used for programming. The software will require certain specific parameter settings and function key mapping. The information below outlines the required changes. Since different versions of the software may have these parameters in different areas, we will list the changes that need to be made in your spec will tell you the general area where the changes need to be made.

  • Page 24: Dtmf Programming Access

    Function Key Mapping Most versions of Procomm Plus have only the first four function (F) keys mapped to terminal functions. Each F key has four states that can be programmed. You only need to program the NORMAL state. These settings are found under the Setup option, Terminal Setup, Keyboard files.

  • Page 25: Programming The Emerald Ice Flash Voice Mail System Via Hyperterminal

    Programming the Emerald ICE Flash Voice Mail System via HyperTerminal Programming the Emerald ICE Flash Voice Mail System requires the entry of values in specific fields on various programming screens. These programming screens are accessed from a Programming Main Menu by selecting an item in the menu and pressing the e key.

  • Page 26: Programming

    System Password again. Programming Guidelines Organization is very important when setting up the Emerald ICE Flash Voice Mail System. You should have all the pertinent information such as mailboxes, menu plans, etc. gathered BEFORE starting the installation.

  • Page 27: Table 4. Telephone Programming

    Table 4 below indicates programming options and descriptions in using Telephone Programming. Details of all of the System Administrator Mailbox Functions are described in Section 6. Table 4. Telephone Programming Programming Option Description DTMF Record system greeting (1- 9) ICE Voice Mail Card Installation & Maintenance Manual...

  • Page 29: Mail

    Flash Voice Mail System circuit card Installation & Maintenance Manual Mailbox Owner User Guide An illustration of the Emerald ICE Flash Voice Mail System circuit card is shown below in Figure 1 . ICE Voice Mail Card Installation & Maintenance Manual...

  • Page 30: Figure 1. Emerald Ice Flash Voice Mail System Circuit Card (Side View)

    Figure 1. Emerald ICE Flash Voice Mail System Circuit Card (Side View) To Power Connector on 610-2 Board ICE Voice Mail Card Installation & Maintenance Manual...

  • Page 31: Figure 2. Installation Of Emerald Ice Flash Voice Mail System Card

    Emerald ICE Flash Voice Mail System Card Installation Install the Emerald ICE Flash Voice Mail System card into the Emerald ICE system as follows. Figure 2 can be used for reference. Prior to installation of the Emerald ICE Flash Voice Mail System card, the system should be powered down or damage to the system can occur during the installation.
  • Page 32 CCB card and connect the red/white power line connector with the receptacle on the 610-2 board. 3. Line up the 4 mounting holes on Emerald ICE Flash Voice Mail System card wih the 4 standoffs on the CCB card. Firmly, secure the Emerald ICE Flash Voice Mail System to the CCB card with the 4 mounting screws previously set aside.

  • Page 33: Emerald Ice Flash Voice Mail System Startup

    If a field entry has not been entered after 10 minutes, the system will timeout and will return to the Enter Password Screen. Emerald ICE Flash Voice Mail System Startup The Enter Password Screen shown in Figure 3 is the first screen displayed when the programming terminal is connected and the system is powered on.

  • Page 34: Figure 4. Programming Main Menu

    This menu provides access to the detailed parameter screens needed to program the Emerald ICE Flash Voice Mail System. To navigate to a specific screen either scroll down to the selection by using t or b or type in the desired menu choice number.

  • Page 35: Initialization And Pbx Integration

    Initialization and PBX Integration Two steps need to be accomplished initially after Emerald ICE Flash Voice Mail System card has been installed, powered-up and synchronized. 1. Initialization. 2. Configuration of the correct PBX integration. Initialization prepares the system for programming, setting up all the default data tables.
  • Page 36 Press Y to initialize the voice mail system. All system values will return to their default settings. All system mailboxes will be initialized as new with no greetings or names. When the procedure is finished, the system will automatically restart and ask for your system password.

  • Page 37: Figure 6. Pbx Integration Selection Screen

    PBX System Integration Select 12-PBX Integration from the Programming Main Menu (Figure 4), and press e. The default PBX Integration Selection Screen shown below in Figure 6 will be displayed. Figure 6. Integration Selection Screen 1. Select the desired PBX system using the t and b keys and press e. The active PBX system selection will be indicated at the top of the menu listing.
  • Page 38 If the PBX desired is not in the list shown above or you need to change any of the default values, refer to page 5-30 for detailed descriptions on the use of the PBX Integration Setup Screen and the field entries required. When these two items have been completed, press e to return to the Programming Main Menu.

  • Page 39: Menu Option 1 - Open & Close Schedule

    4) and the Open and Close Schedule Screen shown below in Figure 8 will be displayed. This controls when the Emerald ICE Flash Voice Mail System determines a DAY or NIGHT mode. There are separate greetings available for each mode. Enter the desired time schedule for each day as required and press e to store each entry.

  • Page 40: Field Descriptions

    In this case, it may be beneficial to use 1 generic greeting. Open and Close Schedule Example As an example, if the Emerald ICE Flash Voice Mail System is programmed for a fictitious company named ABCD, Inc., and the settings shown in Figure 8 are set, this company’s opening and closing greetings, their standard greetings may sound...

  • Page 41: Menu Option 2 - Number Plan

    Numbering Plan screen shown below in Figure 9 will be displayed. This controls how the Emerald ICE Flash Voice Mail System processes the digits entered by a caller. It is part of the Automated Attendant function. There are a total of five screens available - each corresponding to a Custom Call Routing (CCR) number from 1 to 5.

  • Page 42: Field Descriptions

    If a field entry is made, a first digit permission will automatically change to “Y” Field Descriptions First Digit Permission - This field tells the Emerald ICE Flash Voice Mail System whether a digit is allowed to dial in the current CCR menu programming. If a digit marked N is dialed, the system will tell the caller they have dialed an incorrect digit and allow them to dial again.

  • Page 43: Number Plan Example

    Number Plan Example There are a total of five Numbering Plan (CCR Menu) screens available. These CCR Menus may be linked to each other in any custom configuration required for the installation. Figure 10. Numbering Plan Screen Example Let’s say your configuration requires that a caller be given a submenu choice to “Press four for Technical Support issues”.
  • Page 44 Programming the example 1. Enter system programming via the terminal. Go to selection 2 - Number Plan and press the e key. The programming screen for CCR 1 will be displayed. (the CCR menu number is located at the top of the screen) 2.

  • Page 45: Single Digit Dialing With Automated Attendant Functions

    Single Digit Dialing with Automated Attendant Functions Emerald ICE Flash Voice Mail System supports single digit and Automated Attendant dialing using the same digit(s). For this example, suppose your extension numbers are in the 100 and 200 ranges. The customer wants the callers to be able to press 1 for Sales and 2 for Support.

  • Page 46: Ran - Recorded Announcement Mailboxes

    RAN – Recorded Announcement Mailboxes At some point it may be necessary to play pre-recorded information to a caller such as directions, announcements such as of a sale, etc. This capability is pre-installed via RAN mailboxes. These mailboxes, when accessed from a CCR choice or having their number dialed by a caller, play a recorded message to the caller and then will hang up and release the port.

  • Page 47: Menu Option 3 - Invalid Digits

    Invalid Digits screen shown below in Figure 11 will be displayed. This is where the Emerald ICE Flash Voice Mail System is programmed to ignore certain digits that may be dialed into the system. When these digits are encountered, they are ignored and the Voice Mail takes no action.

  • Page 48: Menu Option 4 - Automated Attendant Configuration

    Menu Option 4 - Automated Attendant Configuration Select 4- Automated Attendant Setup from the Programming Main Menu Screen (Figure 4) and the Automated Attendant Setup Screen shown below in Figure 12 will be displayed. This controls what a caller hears when a given port answers. Each port may play a different greeting, allowing up to eight different “tenants”...

  • Page 49: Field Descriptions

    Field Descriptions Each column represents a given port from Port 1 to Port 8. Operator Ext - This is the PBX extension number of the Operator’s extension for this port. When a caller dials 0 from this port, this is the destination telephone. Hunt –...
  • Page 50 Temp Grt On (01-09) - If this field is set to Y then the Temp Greeting as programmed in the DAY programming section for the port will be played to a caller. If this field is set to N then the Greeting Number programmed will be played to the caller. This option may be changed from the System Administrator’s Mailbox from any telephone - internal or external.

  • Page 51: Menu Option 5 - [Future Use]

    Internal Clock Setting Screen as shown below in Figure 13 will be displayed. This screen is used to adjust the internal clock settings of the Emerald ICE Flash Voice Mail System unit. Using the arrow keys to navigate left and right, make the desired changes.

  • Page 52: Field Descriptions/Detailed Instructions

    Field Descriptions/Detailed Instructions 1. Enter a value of 1-7 to identify the day of the week: 1 = Sunday 2 = Monday 3 = Tuesday 4 = Wednesday 5 = Thursday 6 = Friday 7 = Saturday 2. Press the x key or press the e key. 3.

  • Page 53: Menu Option 7 - Version Number

    Menu Option 7 - Version Number Select 7-Internal Version Number from the Programming Main Menu (Figure 4) and the Internal Version Number Screen shown below in Figure 13 will be displayed. This displays current internal version numbers of the system software. This screen is for information only.

  • Page 54: Menu Option 8 - Set System Password

    Menu Option 8 - Set System Password Select 8-Set System Password from the Programming Main Menu Screen (Figure 4) and the Password Setup Screen as shown below in Figure 15 will be displayed. If you wish to change the system password from the default value of 0000, enter the new password here.

  • Page 55: Menu Option 9 - Mailbox Assignment

    Mailbox Assignment Screen as shown below in Figure 16 will be displayed. This screen controls the mailbox user’s options. There are a total of 64 mailboxes available in Emerald ICE Flash Voice Mail System. Each mailbox may be assigned any of the four available Classes of Service and be allowed or denied the ability to make outcalls to a beeper.

  • Page 56: Field Descriptions

    Beeper No - if a mailbox owner is allowed to make beeper outcalls, enter the beeper number here. Only enter the actual beeper phone number. Emerald ICE Flash Voice Mail System will look up the outdial access code from the PBX Integration Screen that is currently active.
  • Page 57 Msg_Ind - this field shows what state the Emerald ICE Flash Voice Mail System has told the PBX to set as the current status of the telephone MWI indicator as follows: 0 - the MWI indicator should be OFF 1 - the MWI indicator should be ON Name &...

  • Page 58: Examples Of Adding And Deleting Mailboxes

    Examples of Adding and Deleting Mailboxes Add a mailbox To add a mailbox, from the Main Menu press 9 to enter Mailbox Assignments. Move the cursor bar down to the first available line. Enter the new mailbox information in this order: 1.
  • Page 59 Delete a Mailbox To delete a mailbox, from the Main Menu: 1. Press 9 to enter Mailbox Assignments. 2. Use the arrow keys to move the cursor bar down to the mailbox that is to be deleted. If the desired mailbox is not on-screen, press 1 to scroll to the next screen.

  • Page 60: Menu Option 10 - Class Of Service

    Save Period in days - The permitted values are 1 to 999. This is the period of how long, in days, that Emerald ICE Flash Voice Mail System will keep a message before automatically deleting it. It is important to delete messages so that the storage space is not completely consumed.

  • Page 61: Option 11-Free Sectors

    Select 11-Free Sectors from the Programming Main Menu Screen (Figure 4) and the Free Sectors Screen shown below in Figure 18 will be displayed. This screen reports the amount of voice storage space that is currently available in the Emerald ICE Flash Voice Mail System system.

  • Page 62: Figure 19. Pbx Integration Selection Screen

    Select 12-PBX Integration from the Programming Main Menu Screen (Figure 4) and the PBX Integration Selection Screen shown below in Figure 19 will be displayed. The Emerald ICE Flash Voice Mail System is shipped with a pre-programmed integration for the Emerald ICE phone system.

  • Page 63: Pbx Integration

    Integration Screen Field Descriptions PBX Code - This is the code number that Emerald ICE Flash Voice Mail System uses to determine which PBX screen to reference for system parameters. For example, if 01 is selected as the PBX Integration, Emerald ICE Flash Voice Mail System will use the entries located on screen 01 to determine integration patterns, MWI on &...
  • Page 64 There are eight positions corresponding to ports 1 through 8 - going from left to right. The default value is 00000003. This default value tells Emerald ICE Flash Voice Mail System to use port 4 to make all MWI notification and out dial calls.
  • Page 65 DTMF disconnect code. When the PBX port is about to close (for example - an outside caller has hung up) a digit string is sent to the Emerald ICE Flash Voice Mail System. If this string matches the entry in this field, Emerald ICE Flash Voice Mail System will save any messages being recorded and then the port will close and wait for the next call.

  • Page 66: Pbx Integration Examples

    Emerald ICE Flash Voice Mail System what to do with that particular call. The allowable actions are: TakeMsg..take a message into the requested mailbox EnterMB ..open the requested mailbox and ask the caller for the password VcMail_Acc..signals to Emerald ICE Flash Voice Mail System that a mailbox...

  • Page 67: Special Fax Detection Function

    Special Fax Detection Function The Emerald ICE Flash Voice Mail System has built-in Fax Tone recognition. If a call is received on a port and fax tones are heard, the incoming call will be transferred to the programmed Fax Extension, if it exists and has been programmed in this section.

  • Page 68: Menu Option 14 - Messages Waiting

    Menu Option 14 - Messages Waiting Select 14-Messages Waiting from the Programming Main Menu Screen (Figure 4) and the Messages Waiting Screen shown below in Figure 21 will be displayed. This screen indicates the number of messages waiting in each mailbox. Figure 21.

  • Page 69: Menu Option 15 - Debug Information Screen

    Debug Information Screen shown below in Figure 22 will be displayed. This shows various trouble-shooting information fields. Each screen is accessed via special keystrokes. Changes made here may effect operation of the Emerald ICE Flash Voice Mail System.

  • Page 71: Entering The System Administrator Mailbox

    This section describes the various programming operations that may be performed from the System Administrator’s mailbox. The System Administrator Mailbox is a special mailbox that is not used for any messaging or transfer operations. Its sole purpose is to allow specific programming functions using the Touch-Tone pad on any telephone.

  • Page 72: Administrator Options - Detailed Descriptions

    2. The system will announce: “Mailbox 15-00” - which is the System Administrator Mailbox number. This number DOES NOT conflict with Mailbox 15 in a two- digit mailbox system. 3. When requested, enter the default password - 1234. This password can be changed by entering Mailbox Administration mailbox as shown above and pressing 1 to change an access code.
  • Page 73 Outside callers who have never encountered a voice message system should be given clear instructions on what to do when they reach the system. Since mailbox numbers are generally the same as the extension numbers, a caller can leave a message in the correct mailbox by just dialing * before the extension number of their intended party.

  • Page 74: Mailbox Administration [Press 2]

    4. You may now: Press * ... to go back to Step 2 and select another greeting to work Press ** ..to return to the Administrator Options Menu. Press ***..to exit the system completely. Mailbox Administration [Press 2] Mailbox administration functions are normally accessed using the programming terminal along with the appropriate programming screens on the system.
  • Page 75 Choice 1 - Changing a Mailbox Access Code If a subscriber forgets his/her access code, you can reset it without deleting the mailbox and its messages. Once they are given the new temporary access code, the subscriber should immediately enter his/her mailbox and change the temporary access code to one of his/her own.
  • Page 76 Choice 2 - Adding a Mailbox When you add a mailbox to the system, several default values are assigned: the extension number will be the same as the mailbox number, the password will be 0000, the Class of Service will default to 1 and the Outcall function will be turned OFF.
  • Page 77 Choice 3 - Deleting a Mailbox You can use the System Administratorʹs mailbox to delete a mailbox by following the steps below: Deleting a mailbox is a permanent action and the mailbox or its messages cannot be recovered once the delete action is confirmed by pressing the key.
  • Page 78 Choice 4 - Record a Mailbox Greetings You can use the System Administratorʹs mailbox to record the mailbox greeting for any system mailbox. To record a mailbox greeting, perform the following steps: 1. Access the System Administratorʹs Mailbox as described on page 6-1. The Administrator’s Options Menu now plays.

  • Page 79: Auto Attendant Configuration [Press 3]

    Choice 5 - Resetting a Message Waiting Indicator The System Administrator can reset the message-waiting indicator (MWI) for a mailbox. When this option is selected the system checks the current status of any messages stored in the mailbox. The system then dials the appropriate MWI ʺturn onʺ...

  • Page 80: Set Date And Time [Press 4]

    Set Date and Time [Press 4] You may use the System Administratorʹs Mailbox to set the system date and time. The time and date stamp is used for all envelope information and to check delivery notifications. It is important to set the system date and time accurately. The time and date MUST be reset whenever there is a local time change such as Daylight Savings Time.

  • Page 81: Set Operation Mode [Press 5]

    When the mode is changed manually to either Mode 1 or Mode 2, Emerald ICE Flash Voice Mail System stays in that mode until the System Administrator changes the mode back to Automatic mode through the Administration Options menu.
  • Page 82 To change the system Operation Mode, perform the following steps: 1. Access the System Administratorʹs Mailbox as described on page 6-1. The Administrator Options Menu now plays. 2. Press 5 to Set Operating Mode. You will be prompted: “To review data, press one.

  • Page 83: Select Pbx Integration [Press 6]

    Select PBX Integration [Press 6] The Emerald ICE Flash Voice Mail System uses a set of pre-programmed PBX Integration screens. These screens provide standard configurations for various PBX systems that might be used with Emerald ICE Flash Voice Mail System.

  • Page 84: Record A Prompt [Press 7]

    Record a Prompt [Press 7] The Emerald ICE Flash Voice Mail System is shipped with a complete set of system voice prompts. These system prompts cover all system operations and functions. There may be occasions, however, where it is desired to change the wording of a prompt to meet a specific requirement of a customer.

  • Page 85: Listen To A Prompt [Press 8]

    Listen to a Prompt [Press 8] The Emerald ICE Flash Voice Mail System includes a method of listening to any or all of the recorded prompts. This may be useful for listening before modifying a prompt. You can listen to a single prompt, a range of prompts up to the complete prompts set, or the last prompt that was recorded.

  • Page 86: Change Open And Close Schedule [Press 9]

    Change Open and Close Schedule [Press 9] The Emerald ICE Flash Voice Mail System allows the System Administrator to change the Opening and Closing Schedules via a DTMF telephone. This is useful for unscheduled closings or hour changes, etc. To change the Open & Close Schedules follow these steps: 1.

  • Page 87: Three-Hour Expansion Module

    Figure 23. The expansion module adds six hours of memory to the Emerald ICE Flash Voice Mail System. The basic system provides three hours. The total memory, including the basic system and the expansion module would amount to six hours.

  • Page 88: Installation

    Installation Installation of the expansion module to the basic Emerald ICE Flash Voice Mail System card consists of connecting the Expansion Memory connector (male) to the receptacle connector (female) on the basic Emerald ICE Flash Voice Mail System card. Further, the mounting hole aligns with the receptacle on the basic card.
  • Page 89 There may be occasions where you may want to modify the wording of a system prompt. This listing will allow you to locate the prompt and design a personalized version of the prompt. Follow the instructions in the System Administrator Mailbox section (Page 6-14) for more detailed information.
  • Page 90 014. Hanging up now…goodbye 015. Message deleted 016. To confirm deletion of this message, press #, to cancel, press * 017. To copy with comments, press 1, to copy without comments, press 2 018. Enter destination number 019. The mailbox is not empty 020.
  • Page 91 055. Seventy 056. Eighty 057. Ninety 058. 1999 059. Two thousand 060. Message from 061. Mailbox 062. Message sent 063. an outside party 064. Sunday 065. Monday 066. Tuesday 067. Wednesday 068. Thursday 069. Friday 070. Saturday 071. January 072. February 073.
  • Page 92 096. * if there are no other recipients or enter next recipient’s mailbox number now 097. I am sorry you are experiencing difficulties 098. First message 099. Next message 100. First saved message 101. You have entered too few digits 102.
  • Page 93 128. - Default Voice Menu greeting – 129. - Welcome 1 - System Greeting 1 130. - Welcome 2 - System Greeting 2 131. - Greeting 3 - System Greeting 3 - no initial recording is provided 132. - Greeting 4 - System Greeting 4 - no initial recording is provided 133.
  • Page 94 161. This mailbox already exists 162. You selected an invalid integration number 163. The system has reached 80 percent of capacity 164. Your mailbox is already in use 165. Your outcall number needs to be programmed 166. Dial extension number 167.

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