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Emerald ICE Installation, Programming & Maintenance Manual
Operational Notes
•
You will still hear intercom calls and private voice announcements.
•
The Page Allow/Deny feature code can be programmed on a Feature/DSS
Button.
Phantom Lines / Virtual Numbers
Feature Code: N/A
Description
Phantom Lines are software resources that act as placement mechanisms for call
processing. CO Line and intercom calls can be routed to Phantom Line (or Virtual
Number) where they can be accessed by any extension that has an appearance
(button) for that Phantom Line. In the event that internal call routing requires a
connection (CO Line or intercom) to be placed in a general access location,
Phantom Lines can be a good solution.
Phantom Lines do not audibly signal (ring), call indication at a Phantom Line is
accomplished by fast flashing indication on the associated LED only. Calls that are
connected to Phantom Lines are usually announced using the Page feature for
proper pickup.
Default Settings:
See Flexible Numbering Plan in Section 11.8.
Operation
Placing a Call Using Phantom Line
1. While idle, dial the Phantom Line number (lift the handset if you want a
private conversation.)
2. The Phantom Line called will begin to fast flash at the extensions where
this Phantom Line appears.
Transferring a Call to a Phantom Line
3. While connected (intercom or CO Line), press the Transfer button.
4. Dial the Phantom Line number.
5. Hang up to complete the transfer.
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