4VAA Board (4-Port Voice Automated Attendant)
2.11
The Automated Attendant Module is a self contained integrated module that adds
automatic answering of selected CO lines and a single‐level menu for greeting
callers and routing them to Emerald ICE system destinations. The 4VAA is a low
cost voice processing system that can handle all call traffic or act as a backup to
the primary answering system attendant. It should be used as an alternative to the
HD Voicemail or Flash Voicemail systems.
The 4VAA is installed at J3 and J4 of the CCB.
The 4VAA provides 10 greetings for the various modes of system/action operation.
They are: Day Greeting, Alt Greeting, Night Greeting, Waiting Message, Invalid
Message, Busy Message, No Answer Message, Goodbye Message, Inquiry Message
and Temporary Message.
Figure 2-11
4VAA Board
2-13
Emerald ICE Installation & Hardware Reference Manual
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