Extension Pick Up Groups
5.7
Description
The system provides eight (8) Extension Pick Up Groups per Tenant Group for
partitioning the system into separate departments for organized call answering
within the department.
As an Extension of a Pick Up Group , you may retrieve calls ringing at another
extension within the same Pick Up Group. Extension Pick Up Groups are assigned
in the Database Programming.
Default Settings:
Extension – Category 1 – Pick Up Group is set to "1." (Range is: 0‐8.)
Deluxe Telephone Programming
1. Access the Deluxe Telephone Programming Features as described in
Section 3.2
2. Enter 01- Extension No. -03 , then press the softkey beneath save . This
advances to the PICKUP GROUP programming screen for the selected
extension.
3. Press the softkey beneath chg until the desired pickup group displays.
To continue programming Pick Up Groups for other extensions:
4. Press the Hold (
enter a new extension.
5. Press the softkey beneath show .
6. Press the softkey beneath next until the database item Pick Up Group
displays for this extension.
Or...
7. Press the Volume button (
and enter the extension number and the Pick Up Group item number ( 03 ).
8. Continue making other programming changes or exit the programming
mode.
h
) button to exit programming for this extension and
v
) to return to the DB Item Select Screen
Emerald ICE Installation, Programming & Maintenance Manual
5-15
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