Call Back (Extension)
4.3
Description
When you call an extension that is busy, in Do Not Disturb, or idle, you can use the
Call Back‐Extension feature to queue your call so that it will be placed as soon as
the extension is available.
1. Dial the intercom extension number of the busy extension or the busy
trunk to be seize + #.
To cancel all active call backs prior to receiving Call Back Alert ringing:
p*#*
PGM
1. Press
PGM
2. Press
individual call backs.
Operational Notes
•
The call back process begins when both your extension and the called party's
extension are in idle.
•
"#" is the default Callback suffix code.
to delete all call backs.
p*#
+ Extension number or Trunk number to delete
Emerald ICE Standard Telephone User Guide
4-3
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