Conference - NEC Xen Topaz Features And Specifications Manual

NEC Business Solutions Ltd

Conference

• Description
The conference feature lets an extension user add additional inside and outside callers
to their conversation. With Conference, a user may set up a multiple-party telephone
meeting without leaving the office. The system provides 32 Conference circuits, and
allows up to 8 internal or external parties to be conferenced. This means that one
extension can Conference up to 7 internal and/or external parties together (the
originator would be the 8
Split (From Conference)
Split allows a user to alternate (i.e., switch) between their callers in Conference. This
will allow a dispatcher, for example, to control a telephone meeting between
themselves, a customer and a service technician. The dispatcher can meet together
with all parties, privately set up a service strategy with the technician and then meet
again to set the schedule.
Split cycles through the Conference in the same order in which the Conference was
initially set up. If a user places an outside call, conferences extension 202 followed by
extension 203, Split will cycle from the trunk, to 202 and finally to 203. The Split cycle
then repeats.
Barge Into Conference
If a user's extension has Barge In capability enabled, they can also Barge In on an
established Conference. This permits, for example, an attendant or supervisor to join a
Conference in an emergency. It also allows a co-worker to leave a conference -- and
then rejoin the telephone meeting when it is convenient to do so.
Transfer Call Into Conference
An extension with Barge In capability can Transfer a call into an existing Conference.
This would allow, for example, an attendant to locate co-workers and then Transfer
them into an existing telephone meeting. There is no need for the attendant to locate all
the parties at the same time and sequentially add them into the Conference.
Conditions
Default Setting
Enabled.
• Programming
Chapter 4 - 120
th
A. Up to four eight-party conferences may be established simultaneously.
B. Conference circuits may be used by other facilities, such as barge in, conversa-
tion recording and tandem trunking.
11-12-08: Service Code Setup (for Service Access) - Barge In
If required, use this program to change the code users dial to Barge In to
a Conference call. This code is normally 810.
11-12-47: Service Code Setup (for Service Access) - Call Waiting Answer /
Split Answer for SLT
If required, use this program to change the code users dial to Split while
on a Conference call. This code is normally 894.
11-16-02: Program 11-16 : One-Digit Service Code Setup - Barge In
party).
XEN Topaz
Features