Overview - Nortel Express User Manual
Nortel symposium express software: user guide
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Also See for Express:
- Installation manual (44 pages) ,
- Maintenance and troubleshooting manual (34 pages)
Table of Contents
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Configuring Voice Services
Overview
Introduction
This chapter provides information on
the different types of Voice Services treatments
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configuring the Voice Services treatments
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configuring additional treatments
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using the prompt/collect digits treatment
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If you are using Voice Services treatments, you configure the Voice Services
treatments before you configure call treatments. For more information on
configuring call treatments, see Chapter 6, "Configuring call treatments and call
routing" on page 131.
94
Standard 2.0
Symposium Express Call Center
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