March 2005
Submenu
!
Transfer to DN
!
Repeat
!
Go Back
!
IF you select
Comfort Message
Prompt/Collect Digits
Submenu
Transfer to ====> DN
Repeat, Go Back
Call Center Management Guide
THEN
continue with step 11 of "To configure a comfort
message treatment" on page 102.
continue with step 9 of "To configure a prompt/
collect digits treatment" on page 110.
continue with step 11 of "To configure a voice
menu treatment" on page 117. Some options will
be determined by the parent voice menu
treatment (for example, the Language and SECC
Controlled options).
enter the DN to which the call is transferred. No
announcement is played.
These are system-generated default options.
Configuring Voice Services
125