March 2005
Adding DNISs
Before you begin
Before you configure a new DNIS, ensure that the CDN, ACD-DN, or
Supplementary DN is configured on the switch. For more information, refer to
your switch documentation.
To add a DNIS
1
In the Administration window, from the Switch Administration drop-down
menu, choose DNISs.
Result: The DNISs window appears.
2
Choose File ➝ New.
Result: The DNIS Properties property page appears.
Call Center Management Guide
Configuring switch resources
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