Other Procedures For Activity Codes - Nortel Express User Manual

Nortel symposium express software: user guide
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Configuring switch resources

Other procedures for activity codes

To change the name of an activity code
Note: You cannot change the number assigned to an activity code once it has
been saved. To change the number, delete the activity code and recreate it with a
new number.
In the Activity Codes window, select the activity code you want, and then choose
File ➝ Properties.
For step-by-step instructions, press F1 to access the online Help.
To preview a list of activity codes
From the Activity Codes window, choose File ➝ Print Preview.
For step-by-step instructions, press F1 to access the online Help.
To print a list of activity codes
From the Activity Codes window, choose File ➝ Print.
For step-by-step instructions, press F1 to access the online Help.
To delete an activity code
Note: You cannot delete the system default and the skillset default activity
codes.
From the SMI window, in the Activity Codes window, select the activity code you
want to delete, and then choose File ➝ Delete.
194
Standard 2.0
Symposium Express Call Center

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