Nortel Express User Manual page 61

March 2005
3 Choose File ➝ Properties.
Result: The User Property Sheet appears.
4 Check Reset Password.
5 Click Save to return to the Agent/Supervisor Administration window.
Result: The following message appears:
6 Click OK.
Result: The user can now log on using the default password.
To return to the Administration window, choose File ➝ Close.
7
Call Center Management Guide
Managing users
61