Nortel Express User Manual page 104

Configuring Voice Services
The format of the location must be /X:/filename.sbc, where X is the drive
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of the PCMCIA card you are using to store the treatment.
7 Select the Card Name and Language from the drop-down lists.
In the Language box, select the language in which the treatment has been
recorded.
8 Enter a description of the treatment (optional).
9 In the Type section, select Comfort Message.
10 If you want to configure an after-treatment to this Comfort Message
treatment, in the After Treatment section, select a Treatment Type from the
list.
11 Click Apply.
12 Click Record.
Result: If the prompt has already been recorded, the following dialog box
appears:
If you want to rerecord the prompt, click Yes.
Result: The DN number dialog box appears.
13 Enter the DN of the phone you want to use to record the message, and then
click OK.
Result: The phone rings.
14 Answer the phone.
Result: Recording begins as soon as the phone is answered.
104
Standard 2.0
Symposium Express Call Center