Nortel Passport 4400 Using Manual

Nortel Passport 4400 Using Manual

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Using the Passport 4400
Install Tool Version 4.2
Part No. 206906-D Rev 00
October 2001
4401 Great American Parkway
Santa Clara, CA 95054 USA

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Summary of Contents for Nortel Passport 4400

  • Page 1 Using the Passport 4400 Install Tool Version 4.2 Part No. 206906-D Rev 00 October 2001 4401 Great American Parkway Santa Clara, CA 95054 USA...
  • Page 2: Restricted Rights Legend

    In the interest of improving internal design, operational function, and/or reliability, Nortel Networks, Inc. reserves the right to make changes to the products described in this document without notice. Nortel Networks, Inc. does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
  • Page 3: Ec Declaration Of Conformity

    EC Declaration of Conformity This product conforms (or these products conform) to the provisions of Council Directive 89/336/EEC and 73/23/ EEC. The Declaration of Conformity is available at Nortel Networks, 4100 Guardian Street Simi Valley, CA 93065 attention: Regulatory Department.
  • Page 4 Nortel Networks and/or Nortel Networks’ suppliers. The right to use Software is restricted to the Nortel Networks Passport Hardware with which the Software is delivered and may be restricted by a measure of usage of applications based upon number of lines, number of ports, number of terminal numbers assigned, number of users, or some similar measure.
  • Page 5 Software not specifically allowed shall be void and conclusively presumed a material breach of this License. If Nortel Networks (i) claims a material breach of this License, and (ii) provides written notice of such claimed material breach to Customer and (iii) observes that such claimed material breach remains uncorrected and/or unmitigated more than thirty (30) days following Customer’s receipt of written notice specifying in reasonable...
  • Page 6 206906-D Rev 00 4.2...
  • Page 7: Table Of Contents

    Passport 4400 Device Management Tools ........18...
  • Page 8 Readying a New Passport 4400 ........
  • Page 9 About the Wizards ........... . 61 Using Passport 4400 Install Tool Version 4.2...
  • Page 10 Resetting the Passport 4400 ........
  • Page 11 Connecting To a Remote Passport 4400 ........
  • Page 12 Passport 4400 IP Addressing ........113...
  • Page 13: About This Guide

    Related Publications Purpose of This Manual This manual identifies the requirements for using the Passport 4400 Install Tool Release 4.2 software, provides detailed instructions for installing it and configuring a workstation to support it, and provides an introduction to the basic Install Tool operations.
  • Page 14: Who Should Use This Manual

    Identifies the system requirements for using Install Tool, and describes its overall capabilities. Provides procedures for connecting the workstation to a Passport 4400. Provides procedures for installing Install Tool on a workstation. Provides guidelines for configuring a Windows workstation to support Install Tool operations.
  • Page 15: Related Publications

    Provides instructions for establishing an Ethernet connection with a remote Passport 4400. Provides instructions for establishing a local or remote Telnet connection, thereby allowing access to the Passport 4400 CLI so that you can perform additional configuration tasks. Identifies Install Tool error conditions and messages and provides procedures for working around, correcting, or recovering from them.
  • Page 16 • Passport 4400 Release Notes for Passport 4400 Release 4.1 (Nortel Networks part number 205679) 206906-D Rev 00 4.2...
  • Page 17: Passport 4400 Device Management

    Overview Passport 4400s are managed through Simple Network Management Protocol (SNMP), an application-level protocol that operates over TCP/IP. Therefore, all of the Passport 4400 device management tools (refer to Management Tools” on page translate them into SNMP commands. “Passport 4400 Device 18) accept your commands and instructions, then Using Passport 4400 Install Tool Version 4.2...
  • Page 18: Passport 4400 Device Management Tools

    Passport 4400 Device Management Tools The Passport 4400 provides the following device management tools: Tool Install Tool Passport 4400 Configurator Command Line Interface (CLI) Passport 4400 Mass Deployment and Reporting Tool 206906-D Rev 00 4.2 When To Use It Use Install Tool to set up a factory-new...
  • Page 19: Which Tool To Use

    Which Tool To Use? Configuring a Passport 4400 typically involves the use of Install Tool and one or more of the other device management tools. The following paragraphs provide recommendations for using one or another of the Passport 4400 device management tools for performing some basic device management tasks.
  • Page 20: Update A Device Configuration

    CLI or Install Tool Configurator Both Install Tool and Configurator provide some level of diagnostic support for the Passport 4400. The CLI provides the most comprehensive level of support. Monitor the status of a Passport 4400 (in real-time). Install Tool...
  • Page 21: Generate Configuration Reports

    None Mass Deployment and Reporting Tool generates reports that detail the configuration of the unit to which you are connected. Replicate the configuration of one Passport 4400 to any number of other Passport 4400s. Mass Deployment and Reporting Tool None...
  • Page 22 206906-D Rev 00 4.2...
  • Page 23: Chapter 2 Product Overview

    Install Tool is a standalone program for configuring the basic services of a Passport 4400 unit sufficient to make it accessible within a Passport network. It is designed to simplify the initial setup of a new unit that you are installing in a network.
  • Page 24: Passport 4400 Software Support Levels

    Install Tool provides a graphical representation of a Passport 4400 backpanel to show the current configuration of the unit and to allow basic configuration of the primary services available on the unit. Passport 4400 Software Support Levels Passport 4400 Install Tool Release 4.2 supports the following Passport 4400 models, running Release 3.x and Release 4.x system software:...
  • Page 25: Security Considerations

    Since these are simple text strings, they are relatively insecure. You can use the Passport 4400 Configurator or the Passport 4400 CLI to change your community strings. Install Tool allows you to specify a node’s community string (password) when you establish a connection with the node, but it does not include a provision to change the community string.
  • Page 26 • Treat your community strings as passwords and manage them as you would any other password system. For more information about dial-up connections, refer to Workstation” on page 27 on page 206906-D Rev 00 4.2 “Configuring a Dial-Up Networking Connection” “Connecting a...
  • Page 27: Connecting A Workstation

    Chapter 3 Connecting a Workstation This chapter describes the requirements and procedures for establishing a direct or modem connection between a Passport 4400 and the workstation upon which you will install Install Tool. Topics in this chapter: • Readying a New Passport 4400 •...
  • Page 28: Ethernet Connection

    Interface Card Other Connection Options If your workstation’s Ethernet port is not configured for the same IP segment as that of the Passport 4400, you must connect your workstation to the unit over the management port, as described in page 29 206906-D Rev 00 4.2...
  • Page 29: Management Port Direct Connection

    Passport 4450, and Passport 4455 units. In this case, you connect the DB-25 end of the cable to the PC and the RJ-45 end of the cable to the Passport 4400 management port. (You may need a 9 pin-to-25 pin RS-232 serial port adapter or a female-to-female 25-pin adapter to connect the cable to the PC.)
  • Page 30: Management Port Modem Connection

    Management Port Modem Connection If the PC and the Passport 4400 are not in physical proximity to one another, you can connect them through a modem. Note: For more detailed information on connecting a modem to the Passport 4400, see the hardware reference manuals.
  • Page 31: Passport 4460 Modem Connections

    Modem Configuring the Modems If you are using a modem connection between your workstation and a Passport 4400, the modems at each end of the connection must be configured correctly to support communications with a Passport 4400. 115/230V Serial Cable Modem Using Passport 4400 Install Tool Version 4.2...
  • Page 32: Configuring The Modem Attached To The Pc

    Passport 4400. Configuring the Modem Attached to the Passport 4400 The modem that is attached to the Passport 4400 must be configured for Quiet operations (no result code, no command echo/local echo). Caution: Do not connect a modem to the Passport 4400 management port unless it is configured for Quiet operations (as described in the procedure below).
  • Page 33: Testing The Modem Configuration

    Passport 4400. You will see the CLI prompt when you successfully connect. In Case of Difficulty Your modem baud rate must match that of the Passport 4400 management port. If your modem is set to something other than 9600 baud, and you subsequently reset the Passport 4400 to its factory defaults, your modem connection will fail.
  • Page 34 PC (or terminal connection) to 9600 baud, then locking the modem to this new speed. For this reason, although it slows communications with the Passport 4400, it is recommended that you not change the management port speed from the default value (9600 baud).
  • Page 35: Installing Install Tool

    • Installing the Software Obtaining the Install Tool Software Install Tool is included on the Passport 4400 software distribution CD as a self-extracting executable. Obtaining the Latest Release The latest Passport 4400 software is available for download from the Customer Services web site (http://www.nortelnetworks.com).
  • Page 36: What The Installation Procedure Does

    In the case of Windows NT and Windows 2000, you must manually install TCP/IP and Dial-Up Networking, if they are not already installed. In addition, you must install the Passport 4400 null modem driver. Refer to your Windows documentation for detailed instructions.
  • Page 37: Preparing For The Installation

    If Windows Dial-Up Networking or TCP/IP is not installed on your workstation, make sure that your Windows software distribution media is available (you will need it to install those components). “Obtaining the Install Tool Software” on page Using Passport 4400 Install Tool Version 4.2 35).
  • Page 38: Installing The Software

    If Windows Dial-Up Networking is not installed on your workstation, decide which COM port you are using before starting the installation. Installing the Software Use the procedures that follow to install the Passport 4400 Install Tool software. Installation Procedures To install the Install Tool program and any additional required software components, complete the following procedures.
  • Page 39 Click on Next to continue. The software license agreement window opens. Click on I Agree to continue. The Installer program displays the default installation directory name (C:\NortelNetworks\InstallTool4). Optionally, use the Browse button to change the installation directory. Using Passport 4400 Install Tool Version 4.2...
  • Page 40 Click on Next to continue. If you are reinstalling Install Tool, the Installer program displays this prompt: Click on Yes to reuse the installation directory. If Dialup Networking is not installed on your workstation, the following Dialup Networking Parameter window opens. Ensure that the Install Dialup Networking box is checked.
  • Page 41 Install Tool is now available from the Windows Start menu (in the Nortel Networks Passport Installation program group) and from a desktop folder. Using Passport 4400 Install Tool Version 4.2...
  • Page 42 206906-D Rev 00 4.2...
  • Page 43: Configuring The Workstation

    Configuring a Dial-Up Networking Connection Purpose To use Install Tool, you need an appropriately-configured Microsoft Windows workstation to establish a connection with a Passport 4400. This workstation need not be dedicated to Install Tool operations, but it must be configured to support these operations.
  • Page 44: D Rev

    If You Are Using a Dial-Up Modem Connection You do not need to install the null modem driver if your workstation is using a modem (versus a serial cable) to connect to the Passport 4400. In this case, use the driver provided with your modem.
  • Page 45: If You Have A Windows Nt Or Windows 2000 Workstation

    Networking TCP/IP Microsoft Dial-Up Networking A modem driver (or the Passport 4400 null modem driver) One or more Dial-Up connection entries. If You Have a Windows 95, Windows 98, or Windows Me Workstation The Install Tool installation process performs most of the setup of a Windows 95, Windows 98, or Windows Me workstation.
  • Page 46: Configuring A Dial-Up Networking Connection

    However, you must manually configure a Dial-Up Networking connection, following the installation of Install Tool. (Refer to Networking Connection” on page 46 Configuring a Dial-Up Networking Connection Following the Install Tool installation (and in the case of Windows NT or Windows 2000, installation of TCP/IP, Dial-Up Networking, and the null modem driver), you must define and configure a new Dial-Up Networking connection.
  • Page 47 Passport 4400: • For a direct cable connection, choose the PP4400Direct driver. • For a dial-up modem connection, choose the driver for your modem. Click on Next. The next dialog box opens. For example: Using Passport 4400 Install Tool Version 4.2...
  • Page 48: Fine Tune The New Connection

    The following configuration settings are recommended. Network Protocol Options Deselect the IPX/SPX Compatible and NetBEUI network protocol options. Neither is required for a serial line IP connection between a workstation serial port and the Passport 4400 management port. 206906-D Rev 00 4.2...
  • Page 49 When the Use default gateway on remote network box is checked, Windows routes all IP packets through the default gateway, which in this case is the Passport 4400 PPP connection. This can significantly degrade the performance of other network applications.
  • Page 50 206906-D Rev 00 4.2...
  • Page 51: Install Tool Basics

    The Install Tool Operator enters that configuration data and brings the Passport 4400 up to an operational state. The Install Tool online help provides a set of forms for recording Passport 4400 configuration data. Using Passport 4400 Install Tool Version 4.2...
  • Page 52: Obtaining The Data Collection Forms

    4400 InstallTool System Configuration Panels. Print a copy of this form and write in the correct values for the Passport 4400 to be installed. Then, while using the InstallTool, use the values specified when prompted for values by the tool.
  • Page 53: For More Information

    Starting Install Tool Before Running the Software Verify that you have a physical connection between the workstation and your Passport 4400 before running the Install Tool software. Refer to “Connecting a Procedure To start Install Tool, follow these steps: Click the Start button, select Programs, select Nortel Networks Passport Installation, then select one of the Install Tool options.
  • Page 54 (described in “Configuring the • To connect to the Passport 4400 through the Ethernet port, enter its IP address, then click on IP Connect. 206906-D Rev 00 4.2 Workstation”), then click on Serial Connect.
  • Page 55: What You Will See

    Once you click the Serial Connect or IP Connect button, Install Tool establishes the connection, reads configuration data from the unit, then displays an image of the backpanel of the Passport 4400, including all modules and ports present on the unit.
  • Page 56: Multiple Sessions On A Single Unit Not Recommended

    Therefore, it is recommended that you maintain only one Install Tool session while working with a Passport 4400. What the Backpanel Colors Mean The backpanel uses color to indicate the status of the Passport 4400 ports: Color Green Yellow...
  • Page 57: Operating Modes

    Install Tool provides several wizards, each of which leads you through the configuration of a specific set of Passport 4400 services (or, in the case of the Setup Wizard, it leads you through the configuration of the entire unit). Each wizard presents a sequence of dialog panels through which you provide the required configuration data.
  • Page 58: Demo Mode

    Install Tool session, but it makes no changes to the Passport 4400 (in the event that you have established a connection between your workstation and a Passport 4400). Demo mode does not require a connection from your workstation to a Passport 4400.
  • Page 59: Overview Of The Install Tool Menus

    IP parameters for the Passport 4400 to which you are presently connected. display the status of the Passport 4400 to which you are presently connected. run system-level diagnostic tests and display the results in the Diagnostics panel.
  • Page 60: Help Menu

    Overview 206906-D Rev 00 4.2 Use this menu option to: (continued) reset the Passport 4400 to which you are presently connected. perform a factory-default reset operation on the Passport 4400 to which you are presently connected. use the Mass Deployment and Reporting Tool to generate HTML, text, and CLI reports.
  • Page 61: Using Install Tool Wizards

    Purpose The Install Tool wizards lead you through the configuration of the physical ports and the basic services on a Passport 4400. The wizards present an appropriate sequence of dialog panels, based upon the choices you make as you proceed through the operation.
  • Page 62: Available Wizards

    WAN link. This wizard is available only if either of the following conditions is true: • the Passport 4400 is equipped with a WAN module in port 3, or • port 1 has been selected as the primary port and there is a WAN module in port 2.
  • Page 63 Voice Wizard or the Setup Wizard. Note also that the Transparent CCS Wizard is available only if the Passport 4400 is equipped with either a T1 or an E1 voice module. configure the unit for Voice over IP (VoIP) operations.
  • Page 64: Starting A Wizard

    You can directly launch either the Setup wizard or the Demo wizard without first starting Install Tool. To do so: Click the Windows Start button. Choose Programs, Nortel Networks Passport Installation, then select either Install Tool Wizard or Install Tool Demo. What You See When You Start a Wizard Install Tool displays a progress bar while it gathers configuration values from the unit.
  • Page 65 Once Install Tool has collected the configuration values from the Passport 4400, it displays a graphical image of the device backpanel and opens the first in a sequence of dialog panels. For example, the following dialog panel opens when you start the Setup Wizard:...
  • Page 66: How Wizard Mode Works

    (For additional information, see 6. Once you have provided all necessary data for all of the ports on the Passport 4400 unit, the wizard presents a Save & Activate panel. This is the final dialog panel that appears during the wizard session.
  • Page 67: Basic Tasks

    Advance to the next panel in this sequence. Return to the previously-selected port. Advance to the next port (skipping any remaining panels in the current sequence). Exit the wizard. Display HTML help pages in your default web browser. Using Passport 4400 Install Tool Version 4.2...
  • Page 68 Entering Multiple Values Many Passport 4400 parameters accept multiple values. For example, in routing mode, you can assign multiple LAN and WAN IP addresses to an interface. Adding New Entries To enter multiple values in a field that permits such, follow these steps: Click the New button.
  • Page 69 For example: Click the mouse pointer in one of the other fields on the dialog panel once you have completed modification of the value. Repeat steps 1 through 4 for each entry requiring modification. Using Passport 4400 Install Tool Version 4.2...
  • Page 70: Deleting Entries

    LAN, and you change that IP address and then perform a Save & Reset, Install Tool will be unable to locate your Passport 4400: It will be looking for the old IP Address. In this case, you will receive the following message: The system is not up.
  • Page 71 The Install Tool Startup Definition panel opens. Enter the new IP Address in the “Connect using an IP Address” field, then click on IP Connect. Install Tool reconnects to your Passport 4400 using the new IP Address. Once you have completed these steps, you can continue with the configuration process.
  • Page 72: Resetting The Passport 4400

    Install Tool wizard presents the Save & Reset panel. To reset the unit: Click on Save & Reset to save the configuration values you entered. A Confirmation message appears Click on Yes. A progress bar is displayed while Install Tool resets the Passport 4400. 206906-D Rev 00 4.2...
  • Page 73: Verifying The Configuration Values

    You must use the Save & Activate function to ensure that your configuration values are written to Flash memory. If you do not perform this function, your changes could be lost if any type of power interruption occurs. Using Passport 4400 Install Tool Version 4.2...
  • Page 74 When To Use It Once you have provided all necessary data for all of the ports on the Passport 4400 unit, the Install Tool wizard presents the Save & Activate panel. The Save & Activate panel is the final dialog panel that appears during a wizard session.
  • Page 75 A progress bar is displayed while the Passport 4400 saves your configuration to Flash memory and performs a CPU reset. After the Save & Activate function is complete, the Wizard exits. Note: The Close button gives you the option of exiting the wizard without saving your configuration data to Flash.
  • Page 76 206906-D Rev 00 4.2...
  • Page 77: Using Standard Mode

    Use this operation to change the configuration of a specific port, after the basic setup is complete. Procedure To configure a port, follow these steps: Point to the desired port on the backpanel display, then right-click the mouse. Using Passport 4400 Install Tool Version 4.2...
  • Page 78 Click on Apply to save your updates. Install Tool transmits the configuration values from this panel to the Passport 4400. Repeat steps 3 through 5 until you have made all the required changes. Click on Close to close the configuration window.
  • Page 79: Entering Multiple Values

    Reset the Passport 4400, then test the port to confirm that it is operational. For additional information, see and“Testing a Port” on page Note: It is recommended that you always perform a Save & Reset operation to ensure that your configuration changes take effect and are retained.
  • Page 80 Modifying Entries To select and modify one value from a multiple set, follow these steps: Select the desired entry from the drop-down menu. For example: Place the cursor in the field needing modification. Use the keyboard to modify the value in that field. For example: Click the Apply button to save the changes.
  • Page 81 LAN, and you change that IP address and then perform a Save & Reset, Install Tool will be unable to locate your Passport 4400: It will be looking for the old IP Address. In this case, you will receive the following message: The system is not up.
  • Page 82 If You Need to Reestablish the Install Tool Connection to Your Passport 4400 If you change the IP Address configured for your Passport 4400, you will need to reestablish the connection, as follows: Click the Close button to close the Install Tool panel.
  • Page 83: Displaying The Status Of The Unit

    Click on OK when you are ready to close the status display. Displaying the Status of a Port Purpose Use this feature to get a real-time status display for a selected port. Install Tool polls the port and updates the display every ten seconds. Using Passport 4400 Install Tool Version 4.2...
  • Page 84: Procedure

    Procedure To display the status of a port, follow these steps: Place the cursor on the desired port (on the backpanel image), then right-click the mouse. A popup menu appears. Click on Status. A status window, specific to the port that you selected, opens. Click on OK to when you are ready to close the status display.
  • Page 85: Performing A Reset Operation

    As you work with Install Tool, your pending configuration changes are held in volatile memory (DRAM). When you perform a Save & Reset operation, the Passport 4400 saves those changes to the active configuration data bank in nonvolatile (Flash) memory, then resets the unit.
  • Page 86: Resetting To Factory Defaults

    Click on Save & Reset. A confirmation screen opens. Click on Yes. The Passport 4400 saves your configuration changes to Flash and resets the unit. A message appears once the operation is complete. Click on OK. Resetting to Factory Defaults Install Tool allows you to reset a unit to factory default values.
  • Page 87 Select Default Reset from the System menu. The Factory Default Reset dialog panel opens. If you decide to continue, click on Default Reset. The first of two confirmation dialog panels opens. If you decide to continue, click on Yes. Using Passport 4400 Install Tool Version 4.2...
  • Page 88 Click on OK to continue. Note: If your PC is connected to the Passport 4400 through the LAN port (rather than through the management port), your LAN connection will be dropped (resetting to factory defaults erases all user-defined settings, including IP address).
  • Page 89: Accessing Remote Passport 4400S

    Connecting To a Remote Passport 4400 Purpose You can use your local connection (between your workstation and a Passport 4400) to access remote Passport 4400s in your network. This enables you to configure and monitor remote units. IP Address Requirements To use Install Tool to access remote Passport 4400s: •...
  • Page 90: Which Remote Nodes Are Reachable

    For more information, refer to Which Remote Nodes Are Reachable? The routing mode of your local Passport 4400 determines which nodes you can reach in your network: If the routing mode is: Bridging Routing You can use the Ping utility to quickly determine whether you can reach a specific node in the network.
  • Page 91: Defining A Route

    IP network. Defining a Route If you are using PPP to connect your workstation to your local Passport 4400, and you did not select the Use default gateway on remote network option in the your Windows Dial-Up Networking connection, you may need to define a route for accessing remote Passport 4400s.
  • Page 92: For More Information

    <Local IP Address> is either the internal IP address assigned to the PPP stack in the Passport 4400 (when the unit is in routing mode); or it is the bridging IP address (when the unit is in bridging mode). In either case, it is the Gateway Address used to route packets from the PPP stack to other nodes in the network.
  • Page 93 Enter the IP address of the unit, then click on IP Connect. After a brief pause, Install Tool changes the backpanel display to that of the specified remote Passport 4400. Using Passport 4400 Install Tool Version 4.2...
  • Page 94 For example: You can now configure and monitor this device just as if it were locally connected to your workstation. 206906-D Rev 00 4.2...
  • Page 95: Using Telnet To Access The Cli

    Passport 4400 CLI to perform configuration tasks that are not available through the Install Tool interface. Establishing a Local Telnet Connection To establish a Telnet connection to the Passport 4400 device to which you are presently attached, follow these steps: Select Telnet from the Install Tool System menu.
  • Page 96: Establishing A Remote Telnet Connection

    The CLI facility displays a greeting and a prompt. Establishing a Remote Telnet Connection You can access a remote Passport 4400 if your Dial-Up Networking function is up and the IP address is properly configured. Prerequisites...
  • Page 97: Procedure

    If you are using a PPP connection, you may need to add a route to access the Passport network. Refer to Procedure To establish a Telnet connection to a remote Passport 4400 device, follow these steps: Open the Dial-Up Networking window and double-click on the icon for the connection that you previously defined.
  • Page 98: Restriction On Reset Operations

    Press Enter at the Password prompt. Note: New Passport 4400 units are shipped with a null password. If the Passport 4400 that you are configuring has been assigned a password, you will enter it here. You are now ready to begin your Telnet session.
  • Page 99 Select Exit to close the Telnet session. The Telnet window closes. Using Passport 4400 Install Tool Version 4.2...
  • Page 100 206906-D Rev 00 4.2...
  • Page 101: Troubleshooting

    Installation Fails (No Error Message) • “Invalid Data” Message Appears • No Response from the Next Button • Passport 4400 Fails Following a Reset • Unable To Add Multiple IP Addresses • Uninstall Fails Using Passport 4400 Install Tool Version 4.2...
  • Page 102: All Backpanel Ports Are Gray

    Verify that the IP address you are using is assigned to a Passport 4400. The Passport 4400 is configured for bridging mode, but the PC Dial-In IP Address value is set to the PC’s LAN IP address. Refer to “Bridging Mode”...
  • Page 103: Desktop Folder Icons Are Incorrect

    Install Tool and Passport 4400 are not communicating Ensure that cables meet the requirements specified in the Hardware Installation Manual, Cable Diagram Pin Assignments Chapter, 800-1951-40 (Cable Model # NTAU17AA). Ensure that the Passport 4400 unit has been booted up. Using Passport 4400 Install Tool Version 4.2...
  • Page 104: Error 621

    206906-D Rev 00 4.2 “Unknown error of 621” Dial-Up Networking is not installed on the PC. If you are connecting the PC to the Passport 4400 through the management port, you must install Dial-Up Networking. (For more information, see Chapter 5, “Configuring the Workstation”.)
  • Page 105: Help Page Does Not Open

    The ribbon cable from the Ethernet Base Module to the power supply is disconnected or not correctly strapped. Check Status Cable installation as directed in Passport 4400 Hardware Installation Manual 800-1951-40 . Check Jumper J12 installation as directed in Passport 4400 Hardware Installation Manual, Power Supply Chapter, 800-1951-40 .
  • Page 106: Installation Error (Missing File)

    Installation Error (Missing File) Error Condition: Possible cause: Possible resolution: Installation Fails (No Error Message) Error Condition: Possible cause: Possible resolution: “Invalid Data” Message Appears Error Message: Possible cause: Possible resolution: 206906-D Rev 00 4.2 The Install Tool installation reports that the MSVCRT.DLL file is missing.
  • Page 107: No Response From The Next Button

    The IP Address that you specified is on the same segment as an address already configured for the port (each IP address must be on a different segment). Verify that each IP address that you are adding is on a different segment. Using Passport 4400 Install Tool Version 4.2...
  • Page 108: Uninstall Fails

    Uninstall Fails Error Condition: Possible cause: Possible resolution (1): Possible resolution (2): 206906-D Rev 00 4.2 When you attempt to uninstall Install Tool, an error message appears indicating that the uninstall process cannot find the manifest. If you install one version of Install Tool on top of another version (in the same directory), and you subsequently uninstall one of those versions, the uninstall operation removes required registry entries and the installation...
  • Page 109: Services And Features Supported

    Appendix B Services and Features Supported This appendix identifies the Passport 4400 services and features that you can configure using Install Tool. Topics in this appendix: • System Parameters • LAN Services • WAN IP/IPX Routing • WAN Hardware Interfaces •...
  • Page 110: Lan Services

    Bridging or Routing, Core Router DNA RIP compatibility, Passport 4400 IP addresses, IP address mask, IP broadcast address PC IP address, Passport 4400 IP addresses, IP address mask, IP broadcast address multiple Incoming Circuit names, Incoming Data link type, Incoming...
  • Page 111: Wan Services

    Role, LS Address, LS Name, Encoding Method, Local SAP, MAC Address, Remote SAP, Remote MAC, Remote DNA Prefix, RFC 1490 DLCI Interface Type, IP Address, Baud Rate, Data Bits, Flow Control, Parity, Stop Bits, Connection Originator, TCP Listen Port Using Passport 4400 Install Tool Version 4.2...
  • Page 112: Voice Services

    Voice Services Install Tool allows you to configure the following features of your Voice services: Service T1 Voice Voice Drop & Insert CSU Drop & Insert T1/E1 Access Module Data Port Transparent CSS E1 Voice T1 Digital Voice Channels E1 Digital Voice Channels ISDN Voice FXS Analog Voice E&M Analog Voice...
  • Page 113: Passport 4400 Ip Addressing

    Overview You can use Install Tool to configure and monitor local and remote Passport 4400s in your network. To a large extent, the Passport 4400 routing mode (bridging and routing) determines which nodes in the network will be accessible through your local connection.
  • Page 114: Bridging And Routing Modes

    You configure a Passport 4400 for either bridging or routing mode. The following paragraphs describe the IP address assignments for each of these. Basic Configuration Tasks To enable a Passport 4400 for routing or bridging, you must perform the following configuration tasks, in this order: •...
  • Page 115: Ip Address Requirements

    192.168.111.11 and 192.168.222.11 are each in a distinct LAN segment. This is the IP address that the Passport 4400 assigns to the PC when you establish a dial-up connection through the management port. This IP address must be in the same segment as the Bridge IP address.
  • Page 116 Install Tool automatically calculates an IP address mask and a broadcast address for the PPP segment. Note: The Passport 4400 assigns an IP address to the PC at the time a connection is established. This address is equal to the PPP IP address plus one.
  • Page 117: Examples

    Passport 4400 IP address and the PC IP address) are on the same segment, as illustrated in this example. Note that if this node is multihomed, each Passport 4400 IP address must be on a separate segment. Using Passport 4400 Install Tool Version 4.2...
  • Page 118: Routing Example

    Routing Example When configuring a Passport 4400 for routing, each of the three required IP addresses (PPP IP address, LAN IP address, and WAN IP address) is on a different segment, as illustrated in this example. In addition, if this node is multihomed, each LAN IP address must be on a separate segment.
  • Page 119: Uninstalling Install Tool

    Passport 4400 Install Tool software from your system. Uninstalling the Install Tool Software Use the procedures that follow to remove the Passport 4400 Install Tool software from your system. Note: If you are installing a new version of Install Tool, it is recommended that you first uninstall your current version.
  • Page 120: Removing The Installation Directory

    Display the Nortel Networks Passport Installation folder on the desktop. Double-click on Install Tool Uninstall. You are prompted to confirm the uninstall operation. Click on Yes to continue. A progress window appears while the uninstall proceeds. The Finished button is enabled once the uninstall is complete.
  • Page 121: Glossary

    Address Resolution Protocol. A mechanism for mapping network-layer addresses (for example, IP and IPX) to data-link-layer addresses (for example, local area network media access control addresses). Using Passport 4400 Install Tool Version 4.2...
  • Page 122 B-channels for user voice/fax or data, and one 16 Kbit/s D-channel for signaling information. bridging Bridging is used to connect LANs at the data link (versus the network) protocol layer. The Passport 4400 supports transparent bridging, a process of 206906-D Rev 00 4.2...
  • Page 123 Command Line Interface. The Passport 4400 CLI is a low-level command language for setting and viewing configuration options. Each configuration option maps directly to a MIB object in the Passport 4400 SNMP management interface. committed burst (Bc) The maximum amount of data (in bits) that a network agrees to transfer under normal conditions over a measurement interval.
  • Page 124 (mu-Law) type is commonly used in North America and Japan; a-Law is the European version, as defined in G.711. CPU reset In a CPU reset operation, the Passport 4400 CPU is restarted, and the committed application code and configuration data are loaded from Flash into DRAM.
  • Page 125 A gateway maps at all seven layers of the OSI model. default reset In a default reset, the Passport 4400 re-initializes the configuration memory banks with factory-default settings. Therefore, all user-defined configuration values are lost.
  • Page 126 Consists of a framed pattern of twenty-four 64-kbit/s timeslots, as specified in ITU-T G.703. (Also known as DS1.) As used with Passport 4400 voice service, refers to the network end of the T1 line interfacing with the T1 voice module. See also, DSX-1.
  • Page 127 Passport networks, netlinks that connect to third-party routers must use Basic routing mode. Ethernet Base Module. The Passport 4400 base unit comes with an Ethernet Base Module installed in the first slot. The EBM contains a WAN interface, selectable Ethernet interface, management port, and houses optional WAN interface modules.
  • Page 128 It maps on all seven layers of the OSI model. Global Circuit Manager. A Passport 4400 software device that monitors and controls the use of available WAN ports on the Ethernet Base Module. HDB3 High Density Bipolar 3.
  • Page 129 Detection) access method. Internet Protocol. Part of the TCP/IP suite of protocols defined in RFC 791. IP address Internet Protocol address. A 32-bit address used to represent a point of attachment in a TCP/IP network. Using Passport 4400 Install Tool Version 4.2...
  • Page 130 Internetwork Packet Exchange. A networking protocol used by the Novell NetWare operating systems. Like UDP/IP, IPX is a datagram protocol used for connectionless communications. ISDN Integrated Services Digital Network. An international telecommunications standard for digital transmission of voice, video, and data over WANs. ISDN BRI Integrated Services Digital Network Basic Rate Interface.
  • Page 131 Network Address Client. A program resident on a Passport 4400 that resolves addresses of locally-dialed phone numbers. It communicates with the NAS on a remote Passport 4400 to resolve local address requests. (The NAS can reside on the same Passport 4400 as the NAC requesting information.) Network Address Server.
  • Page 132 PANL Passport Access Network Link. A Passport link support service designed to communicate with Passport 4400 access units. PANL includes proprietary protocol elements derived from ITU-T X.36 (Frame Relay) and signaling protocols (Q.922 and Q.933) to enhance the treatment of voice traffic over...
  • Page 133 (non-switched) physical connection to a destination address using shared facilities. The virtual circuit is anchored in the processor cards connected to the end user devices. Q.931 A message-oriented call signaling protocol for setup and termination of ISDN calls. Using Passport 4400 Install Tool Version 4.2...
  • Page 134 25-pin D-type connector (DB-25) and a 9-pin D-type connector (DB-9). Remote Server Agent. An entry point for applications requiring access to Passport 6400 servers. The RSA provides access to the Voice Networking Call Server (VNCS) for Passport 4400-based applications. 206906-D Rev 00 4.2...
  • Page 135 SPVC Switched Permanent Virtual Circuit. Refers to a connection between a Passport 4400 unit and a Passport 6400 unit, or between Passport 6400 units. SPVCs eliminate the need to configure each node along the connection. The end point is configured, but the connection route is selected automatically.
  • Page 136 PANL, into a carrier protocol, such as Frame Relay. UAVM Universal Analog Voice Module. An optional module for the Passport 4400, the UAVM has two slots into which can be inserted three types voice interface modules: E & M, FXO, or FXS.
  • Page 137 Refers to the server applications that resolve network addresses for a Passport 4400 which is sending out voice calls. This server can be the NAS on the same or a different Passport 4400, or an RSA on a Passport 6400 which refers the request to its Voice Networking Call Server (VNCS).
  • Page 138 X.121 ITU-T specification describing an addressing scheme used in public data networks, for packet-switching between data devices. X.21 Standard interface approved by the Electronic Industries Association (EIA) for connecting high-speed (above 19.2 kb/s) data communications equipment. X.25 The ITU-T and ISO-recommended multipoint connection-oriented service that uses either permanent virtual circuits (PVC) or switched virtual circuits (SVC) over a physical link.
  • Page 139: Index

    83 displaying status of the unit 83 DLCI 102 entering multiple values 68, 79 factory default configuration 86 forms, data collection 51 gateway, workstation default 48 hardware installation 27 inf file 44 Using Passport 4400 Install Tool Version 4.2...
  • Page 140: D Rev

    27 management cable 30 services and features supported 109 status display 83 Passport 4400 Configurator 18 Passport 4400 Documentation 15 Passport 4400 Mass Deployment and Reporting Tool 18 passport.inf 36 PassportNullModem.inf 44 password 25, 54 PC Dial-in IP Address 113...
  • Page 141 71 reset restriction 98 resetting the Passport 4400 59, 72, 85 routing 89, 113 security 25 serial connections 55 services and features supported 109 software, obtaining 35 standard mode 57, 77 starting Install Tool 53 status of a port 83...
  • Page 142 Index 206906-D Rev 00...
  • Page 144 Using Passport 4400 Install Tool Version 4.2 Address comments to: Manager, Technical Publications Nortel Networks 4401 Great American Parkway Santa Clara, CA 95054 USAU.S.A. © 2001 Nortel Networks All rights reserved Information subject to change without notice Publication: 206906-D Rev 00...

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