Adding Supervisors - Nortel Express User Manual

Managing users

Adding supervisors

Introduction
Follow the procedure in this section to add a supervisor or a senior supervisor
user account to Symposium Express Call Center. You must add these accounts
so that supervisors and senior supervisors can access the server.
Note: You can add a maximum of 15 supervisors.
To add a supervisor or senior supervisor
1 In the Administration window, from the User Administration drop-down
menu, choose Agent/Supervisor Administration.
Note: The Agent/Supervisor Administration window appears.
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Standard 2.0
Symposium Express Call Center