Nortel Express User Manual page 124

Configuring Voice Services
5 Click Add to add a new treatment at this level.
Result: The Properties - Voice Menu dialog box appears.
Note: In the figure above, the Digit field refers to the digit option the caller
presses that generates this treatment.
6 Enter a name for the treatment.
7 Type the location where you want to store the treatment (it must be stored
on a PCMCIA card), or click Browse to open a browse dialog box, and then
navigate to the location where you want to store the treatment.
8 Select the Card Name from the drop-down list.
9 Enter a description of the treatment (optional).
10 Choose the type of treatment or action to take for the voice menu. Choose
one of the following options:
Comfort Message
!
Prompt/Collect Digits
!
124
Standard 2.0
Symposium Express Call Center