Reserved Words - Nortel Express User Manual

Reserved words list

Reserved words

Introduction
The following table lists words that are reserved for Symposium Express Call
Center scripts. You must not use any of these words when naming skillsets, call
treatments, or CDNs.
ABANDON
ACD
ACTIVE
AGE
AGENT
AGENTS
AHEAD
AND
ANNOUNCEMENT
ANSWER
ANSWERED
APPLICATION
APR
APRIL
ASSIGN
ASSIGNED
236
DISTURB
DN
DNIS
DO
ELSE
EMERGENCYTREAT
MENT
END
ENGLISH
EQUALS
EVENT
EXECUTE
EXPECTED
FAIL
FALSE
FEB
FEBRUARY
LOC
LOCATION
LOG
LOGGED
LONGEST
MAR
MARCH
MAY
MONDAY
MONTH
MOST
MUSIC
NACD
NAME
NETWORK
NIGHT
Symposium Express Call Center
Standard 2.0
RECEIVED
RELEASED
REMOVE
REQUEST
RESPONSE
ROUTE
SATURDAY
SCRIPT
SECONDOVERFLOW
SECONDWAITANNO
UNCEMENT
SECTION
SEGMENT
SEND
SEP
SEPTEMBER
SERVICE