Changing Desktop Passwords - Nortel Express User Manual

March 2005

Changing desktop passwords

Introduction
Follow the procedure in this section to change a desktop password. You should
change the password from the one that the system assigns to a new password as
soon as possible. Nortel Networks recommends changing passwords regularly
for security reasons.
Note: User IDs and passwords are case-sensitive.
To change desktop passwords
1 Log on to Symposium Express Call Center with the user ID of the user
whose password you want to change.
Result: The Administration window appears.
2 Click Password.
Result: The Change Password dialog box appears.
3 In the Old Password box, type the existing password.
4 In the New Password box, type the new password.
5 In the Confirm New Password box, type the new password again.
6 Click OK.
Result: You return to the Administration window.
Call Center Management Guide
Managing users
63