Nortel Express User Manual page 120

Configuring Voice Services
14 Click Record.
Result: If the prompt has already been recorded, the following dialog box
appears:
If you want to rerecord the prompt, click Yes.
Result: The DN number dialog box appears.
15 Enter the DN of the phone you want to use to record the message, and then
click OK.
Result: The phone rings.
16 Answer the phone.
Result: Recording begins as soon as the phone is answered.
17 Record the opening treatment message.
Example:
Welcome to XYZ Computers. Press 1 for Sales.
18 When you finish recording your message, hang up.
19 To replay your message, click Play.
Result: The DN number dialog box appears.
20 Enter the DN of the phone you want to use to play the message, and then
click OK.
Result: The phone rings.
120
Standard 2.0
Symposium Express Call Center