March 2005
The following diagram shows a single PC installation:
Dial up
networking
Remote
support
Optional
CallPilot
Call Center Management Guide
Windows
2000 Server/
Advanced
Server
Embedded LAN (ELAN)
Optional
Meridian Mail
(without
ACCESS link)
Getting started
Server
software
Client
software
Switch
Optional
third-party IVR
or
MIRAN
G101184
33